Question 1

What should I expect from my initial appointment?

Accepted Answer

During the initial appointment, we’ll listen to your ideas, talk about your goals and measure your home. After we have all that information, we’ll follow up with a project proposal.

Question 2

What do your proposals look like?

Accepted Answer

Our proposals are clear and detailed, with no hidden fees or unexpected costs. We’ll lay out the scope of the work, any associated costs and other options that will help you meet your project goals. We want you to have all the information you need to make an informed decision.

Question 3

How long will it take to complete my project?

Accepted Answer

It depends on the size of your home and the work we’re doing. Most projects take seven to 10 business days to complete, but we’ll give you a time estimate before any work begins.

Question 4

Will there be price surprises on my project?

Accepted Answer

We do our best to project all the costs and issues with every job, but we may find unexpected things during the course of the project. One of the most common is dry rot underneath old siding, which we won’t be able to see until work is underway. If we do find problems, we’ll tell you right away and discuss potential cost changes before proceeding.

Question 5

Do manufacturer certifications really matter?

Accepted Answer

Yes. Manufacturer certifications prove that a company has extra training and expertise with those specific products. It can be difficult to find a quality company online because it looks like they all have positive reviews, so seeing who the manufacturers recommend is a good place to start.

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