How to Find the Right Window Contractor

Whether you want to trade in old, drafty windows for lower heating and cooling bills; swap your small windows with peeling frames for an improved view and aesthetic; or invest in beautiful, energy-efficient windows that boost your home’s value, the first step is deciding what you want to gain from your new windows. By having a specific goal, you’re more likely to find a window contractor that can achieve it for you.

Researching Your Choices for Window Installation Services

Any window contractor will tell you they’re the best, so how do you see through the self-promotion and find contractors with proven track records? There are several sources you can look to for more information, unbiased reports and information on past installations.

Ideally, you should choose a Diamond Certified window company rated Highest in Quality and Helpful Expertise®. However, that may not always be possible. If you’re unable to choose a Diamond Certified window contractor in your area, you’ll need to do your own research to ensure a quality hire. A good place to check out potential candidates is the Contractors State License Board’s website. Here you can check companies for active licenses and workers’ compensation insurance. Violations will also appear on their license record, so you’ll know about recent infractions or serious customer grievances that have been processed by the state.

Next, take time to verify company credentials. Window contractors that are members of local organizations and window associations may offer better service, and you’ll be able to see some of their past records, including complaints and legal action. Some window contractors have even earned manufacturer certifications as authorized distributors and installers, which can simplify the entire window-buying process.

From start to finish, you’re going to be spending days, weeks or even months dealing with your window contractor. Like with any working relationship, it’s important that you work well together. For this reason, you’ll also want to consider the personal and professional qualities you want in a window installer. Traits such as promptness, good communication skills, honesty and cleanliness are important to many consumers, so know what you want and don’t settle for less.

Interviewing Local Window Contractors 

Now that you’ve done some initial research, it’s time to talk with a few of the window contractors you’ve identified as qualified candidates. When interviewing a window company, have a written list of questions and note the contractor’s answers. Remember, many window installation contractors will not provide estimates over the phone. But never feel obligated to set appointments for in-home estimates if you weren’t initially impressed with the window contractor. If the local window installers you’ve talked with can’t answer your questions or don’t meet your requirements, feel free to end the conversation and call the next company on your list.

Be aware, though, that with some window installation companies, the salesperson you buy your windows from may not be involved in the installation, so the rapport you’ve built and the agreements you’ve made might not come to fruition. If you’ve been talking with a window sales representative, you may want to confirm who will be your contact during the installation and if they can guarantee that their promises will be kept by the installation crew.

Hiring Commercial Window Installation Services

Show-stopping storefronts and aesthetically appealing commercial buildings have one common element: visually pleasing windows that make working and shopping more enjoyable.

But selecting and installing new windows for commercial use is a different process than choosing residential windows. Commercial materials are often stronger and more flexible to allow for eye-catching design and building stability, and products range from opaque reflective surfaces to windows specially built for security.

While most window contractors can provide windows for commercial buildings and storefronts, some companies do more of this type of work than others. So, look for a commercial window contractor that has the skills and knowledge to help you make the best decisions for your project. Factors to consider when choosing commercial windows include:

• Cost
• Security
• Aesthetics
• Energy efficiency
• Air and water tightness
• Structural and acoustical performance
• Light, glare, view and thermal factors that increase employee productivity

When researching local commercial window contractors, follow the same steps for residential window installers to increase your chances of hiring the best company for the job.

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