Fire & Water Damage Restoration FAQs
Do you have questions about an upcoming fire or water damage restoration project? Below, we answer some commonly asked questions.
Q: Why should I hire a professional instead of repairing the damage myself?
A: Whether your home has faced a flood, fire, or water damage due to a sewer spill or results of putting out a house fire, you’ll want to hire a professional contractor to make your house like new again. First, have a certified contractor remove any hazardous materials and ensure that your home is dry and free of mold, residue, and lingering smoke smells. Next, have that company or another certified renovation contractor repair the damage. This will ensure the new areas of your home (or those that have been repaired) seamlessly fit into your existing home. It will also ensure the work is done right and to code.
Q: What does a typical water and fire damage repair job entail?
A: Most fire and water damage repair work includes an immediate neutralization of the problem (putting out the fire or stopping/blocking the flow of water) if possible, removal of water, dehumidification, and removing the damaged materials. After the initial cleanup process, a qualified contractor is usually required to assess the damage and recommend repairs to the structure. If the structure hasn’t been compromised, a fire and water restoration contractor can repair the home or business and bring it back to pre-disaster conditions. This usually includes removing and replacing all damaged flooring, drywall, ceilings, subfloors, windows, doors, insulation, electrical and plumbing, and decorative items. The new construction should be seamlessly integrated with the original, undamaged areas.
Q: A water or fire damage repair contractor contacted us after our emergency call. How can we tell if they’re taking advantage of our circumstances?
A: Some companies, sometimes referred to as “ambulance chasers” or “fire truck chasers,” have been known to prey on homeowners who need emergency home repairs after a fire or flood. You should be able to completely trust the fire and water damage repair company you hire. If anything about the company or the contractor makes you feel uneasy, go with your gut and compare them to other local firms or look for another company to hire. You can increase your odds of hiring a good contractor by checking references, performing careful interviews, verifying the company’s license and insurance, and signing a legal contract for the work required.
Q: Why choose a Diamond Certified fire and water damage restoration contractor?
A: Diamond Certified helps you choose a fire and water damage restoration contractor with confidence by offering a list of local, top rated companies that have passed the country’s most in-depth rating process. Only companies rated Highest in Quality and Helpful Expertise® earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee, so you’ll feel confident choosing a Diamond Certified fire and water damage restoration contractor.
Use Diamond Certified Resource to find top rated companies.
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