Questions to Ask Your Air Duct Cleaner in Person

Be sure to ask the right questions when getting your initial estimate for air duct cleaning.

Most customers meet air duct cleaning companies in person during a visit for estimating the job. A visual estimate is the best way for the company to know what is actually involved with your home.

Some companies may have you describe your system over the phone, in which case, the more you know about it, the better. But speaking in person with someone who will perform the estimate is one of the best ways to get insight into the process. Here are some questions to ask:

• Do you see fiberglass used in my heating/cooling system? How will you clean it?
• Do you see any places where you may have to open up access to my ductwork or heating/cooling system?
• If you need to open access points, how will you make sure they are sealed after the cleaning?
• How many workers do you think the job will take?
• How long do you think the job will take to complete?
• Will you use vacuum cleaners in the house that don’t vent outside? If so, are the vacuums HEPA filtered?