Rafi Benbenishti is owner of HSR, a Diamond Certified company. He can be reached at (925) 344-6763 or by email.
Rafi Benbenishti: Home Repair Extraordinaire
By James Florence, Diamond Certified Resource Reporter
MARTINEZ — Following an unplanned relocation to an unfamiliar country, Rafi Benbenishti found his professional calling in the home maintenance and repair industry. “I’m originally from Israel,” he explains. “In 2000, I went traveling abroad and visited Thailand, Australia, and the Philippines, to name a few. Eventually, I came to the United States, where my brother was living at the time. What was meant to be a short visit ended up being a permanent stay. I started working in the home repair industry and spent the next several years learning everything from duct repair to insulation upgrades. In 2011, I opened my own home maintenance and repair company, and I’ve been going strong ever since.”
Today, as owner of HSR, Rafi says his favorite part of his job is solving his customers’ problems. “A lot of times, when we go out to a job, the customer will tell us they’ve already had another company out and they weren’t able to solve the issue. It’s very satisfying when we’re able to find the solution and take care of everything for an affordable price.”
A resident of Martinez (where he lives with his wife, Shirley, and their two children), Rafi spends his time outside of work on a variety of active pastimes. “I love extreme sports like surfing, jet skiing and snowboarding,” he details. “My family and I like to do a lot of these things together. For example, in the summer, we’ll get together with friends and family at the lake and spend the day jet skiing. I also like playing with RC cars, drones and pretty much any other kind of gadget.”
In regard to a professional philosophy, Rafi says he strives to bring a family dynamic to his company. “Our employees know that as long as they care for the business like it was their own, they’ll be taken care of as one of our own. We work together as one big family toward the shared goal of making our customers happy. I know that if I take care of my employees, they’re going to take care of our customers, and that’s a foundation for a successful business.”
Ask Me Anything!
Q: Are you an early bird or a night owl?
A: I’m an early bird.
Q: If you could travel anywhere in the world, where would you go?
A: Bali.
Q: What’s your favorite thing to do on a rainy day?
A: Relax and watch a TV show.
Q: Music or talk radio?
A: Music.
Q: What’s your favorite sports team?
A: The Golden State Warriors.
