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Cappstone, Inc.

Janitorial Services
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By Cori Chipman of Cappstone, Inc.

Communicating With Your Facility Services Provider

SAN FRANCISCO — When communicating with a facility services provider, it’s best to provide as much information as possible in your initial outreach. Whether you’re getting in touch via a phone call, an email or a website form, providing ample details will help the company’s consultants address your inquiry in a direct manner and provide a quote that makes sense for your business. Some information you might want to include is your location, your business’ specific needs and your desired frequency of service.

At the same time, the facility services provider should do their part by taking the time to get to know you, your business and your specific needs. Remember, it’s a partnership, and whether it’s the first meeting or year 10, things will always come up, so make sure your service provider listens to you. As society changes over time, businesses will adapt, and it’s important for their service providers to adapt with them.

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