Septic Install & Repair
Sonoma County
What did you like best about Von Renner Construction & Excavation, Inc.? The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/7/07 and 3/22/2008. Customer last names have been initialized for privacy. "They put up a retaining wall. They did excellent work. They cleaned up well." -Carolyn G. "The owner actually came out and worked with me. They had to dig a hole by hand and carry the 1,000 gallon tank up the hill because the hill was too steep to have a truck bring it up. They were hard working and did a wonderful job. I highly recommend them." -Bruce M. "They were professional." -Jacob W. "They are cheaper than any other company. They are great. They are young guys. I can leave them alone and everything will be fine." -A.O.G. "I'm always very happy with their work. The price is good." -Gabe C. "They just did a super job. Their customer service was wonderful. They returned calls quickly and answered my questions in terms I could understand. They were very professional." -Susan W. "We always put them on our bid list. We depend on them to take care of our customers because they are very personable. They notify our customers on issues. They do good work. If there are any problems they take care of them. They are prompt and I always like them, when the price bid is right." -Kevin G. "Everyone was very professional and upbeat. They had a ëwill do, can doí attitude." -Herb W. "They were here. They kept me informed as to what was going on." -Jerry L. "Their competitive pricing, when they did the set up they made sure everything was correct. They fixed a small problem right away. They were on schedule." -C.I. "I think he is very good with customer satisfaction. He goes out of his way for customers." -A.R. "They were very conscientious, serious, and dedicated workers." -Preston P. "They're personable, professional, and very reliable. They communicate well." -Scott C. "I just liked how everything was coordinated. There were a couple of different pieces of machinery that had to be used with different steps. They were coordinated and organized." -Royce F. "We were in a bind here being that the septic tank caved in a few days before Christmas. They came out quickly and did the job. We called other people and some wanted an arm and a leg or they were not available or they didn't call back. A friend recommended Von Renner. The guy tried to go off in the field with the backhoe and it broke the driveway, but they came and fixed it. I thought it was very nice." -Tom P. "They are very competent. They do what they say and they do it right. If there is a problem, they deal with it. They are very honorable." -C.I. "They did exactly what they were supposed to do. They did additional work when an unforeseen problem came up." -Charles H. "They returned phone calls and showed up on time. They did what they said they would do. In this area, you don't get a lot of people that do that. Their price was a little lower, but I used them because of their good reputation in the Guerneville area." -Judith K. "They are very personable. They have good communication skills. They got the job done when they said they would." -Thomas B. "They were fast, hard working, and efficient. They cleaned up after themselves." -Mercedes T. "They seemed conscientious. They worked efficiently and they worked hard. They did a good job." -F.W.D. "They were friendly, on time, and reasonably priced. They were just wonderful." -Kathy B. "I've used them a couple of times. They did the job I asked them to do and they did it fast. They worked with me." -Andre M. “They're punctual and fair.” -A. B. “They were professional, courteous, and they did quality work. They are the complete package.” -Tim B. “They were neat and on time.” -Martha C. “The quality of the work” -David C. “They stuck to their initial cost and there weren't any hidden fees.” -Tom C. “I like the fact that is a family owned company.” -Barbara C. “They were very knowledgeable and professional.” -Bill C. “Their professionalism and willingness to listen to our thoughts and ideas” -C. I. “He was upfront and estimated the cost correctly. The job was also done in a timely manner.” -William D. “They got in and out, and they didn't leave a mess.” -Jerry F. “They were able to take control of projects and manage them in a timely manner.” -Robby F. “They did a fantastic job. They were prompt and friendly.” -Mr. H. “Everyone that I dealt with was very courteous, knowledgeable, and they responded to my problems very quickly.” -Pamela H. “They do very good work. They have great quality and friendly service.” -Bryce H. “I liked the workers. They were very respectful and nice. They got the job done in record time.” -Myrtle H. “Mr. Von Renner gets the job done, and he is very loyal to his business and customers. He's been great to me.” -Virginia H. “They did what they said they were going to do.” -Michael K. “They did what they said they were going to do quickly and efficiently.” -Emily K. “He goes out of his way to do a superior job. He put down a new type of road covering without charging me extra.” -Howard K. “They did what they said they were going to do.” -Jason R. “They talked to us about each individual step they were going to take or make.” -Rolf R. “I like their customer service.” -Cliff S. “He came in and proposed a detailed bid. He was organized and quick with the work.” -Scottie S. “They're very professional. They do what they say they are going to do. You can just expect a quality job from them.” -Tina S. “I like the fact that Ted Kemp was always in communication with me.” -Margaret S. “I like that they are organized, and they know what they are doing.” -Elise S. “They come out and do what they say they are going to do in a timely fashion.” -Tom T. “They got the job done in a timely manner. Their work was exceptionally good.” -Judy T. “Professionalism” -Brian T. “He was prompt and professional.” -Ray W. “The prices were good, the estimate was accurate, and they came exactly when they said would.” -Rose A. “Fred and Jeff are fabulous. They follow through and return your phone calls.” -Judy A. “He does the job right.” -Daniel A. “The quality of work “ -Charles B. “They followed through and did what they said they were going to do in a timely fashion.” -Robert B. “I thought they were very thorough.” -John C. “They communicated very well.” -Kelsey C. “The job got done quickly.” -Chris E. “He was punctual, and he got the job done right.” -Jose F. “They were able to fix things correctly.” -K. W. “They returned phone calls promptly. They also did everything they said they were going to it when they said they were going to do it.” -Brett L. “The accessibility and communication” -Russ L. “They were professional, on time, and they did a great job.” -Bob L. “They were clear in their bids for a small project I had.” -Jack M. “They did a good job, and the prices were competitive.” -Barry M. “They did really good work on the job we gave them.” -O. C. C. “They got the job done correctly on the first try.” -Richard P. “They took care of everything. I didn't have to worry about a thing.” -Sherry P. “They are prompt, efficient, and the staff is friendly.” -R. C. “They were very professional, honest, and hardworking. When we had problems, they came right out to correct the situation.” -Carol W. “Attention to detail and communication” -Sam B. “They were very prompt.” -Hank B. “They were very professional, and the work got done without any problems.” -Katherine C. “The workmanship and the promptness of the workers” -Ralph D. “They were able to make things happen and work.” -Dave D. “They did a good job.” -Bob D. “Their customer service, follow through, and professionalism” -Janet E. “They knew exactly what they were doing.” -Keith H. “They did everything they said they were going to do when they said they were going to do it.” -Ron K. “They're quick, and they take care of their customers.” -Jerry K. “They were very courteous, and they did a good job.” -Pat L. “The quick response from the company” -David L. “They were local, and they got the job done.” -Sam L. “Professionalism” -Steve L. “They were on time, and they completed everything they said they were going to.” -Vanessa M. “They're knowledgeable and trustworthy.” -Richard M. “They did a good job for me. I will use them again if I need to.” -Mike P. “They have excellent customer service and actual field expertise.” -Dane P. “They were able to get the job scheduled and get the work done in a quick and efficient manner.” -James A. “They were very efficient, and they did a very good job.” -Ken F. “Jeff was very helpful.” -Betsy M. “I like that they're available when you need them. They are always on time, and they've always been consistently available.” -Michael B. “I really like his responsiveness.” -Al S. “His professionalism “ -Ed S. “The service was pretty good.” -George S. “I think Jeff is very helpful.” -Marilyn W. “They are professional, and the job was done quickly.” -Michael K. “They have the equipment, manpower, and they know how to do the job.” -Tom L. “Professionalism” -John M. “I was able to deal with them remotely. They were very easy to work with over the phone, and they took care of me and the job.” -Roy M. “They were professional.” -Peter D. “They showed up on time and did what they said they were going to do.” -Greg S. “They did what they said they were going to do.” -Mike W. “The service was good. I really liked the guy that worked with us.” -Leo Z. “They were able to do what I wanted them to do.” -Gary A. “They were responsive.” -Michael B. “They get the job done. I would recommend them to other people.” -H. C. R. “They did what they said they were going to do.” -Mark M. “He was honest and told me everything upfront.” -Paul M. “They got the job done.” -Michelle G. “The quality of the work and workers.” -Kim K. “He's easy to get in touch with. He did a great job.” -Bruce M. “They were personable, friendly, and they did what they said they were going to.” -Paul M. “They have good follow-up.” -Jack H. “I liked Mr. Von Renner very much.” -Margaret S. “They follow through with the work.” -Bud V. “Their responsiveness” -S. R. R. P. “Their flexibility” -Bill C. |
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