Septic Services

Sonoma County

United Site Services, Inc.

(707) 585-9509

Serving California

www.united
siteservices.com
tim.sturm@united
siteservices.com
Tim Sturm

SERVICES
Full Septic Services
Portable Toilets
Restroom Trailers
Residential & Commercial
Septic System Inspections
Storage Containers
Street Sweepers
Grease Trap Pumping

HOURS
Hours
Mon – Fri: 7am – 5pm
Other Hours By Appointment Only

CREDIT CARDS
Amex, Discover, MasterCard, Visa

Workers Comp Ins.
Liability Insurance
State Lic. No. 579884
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 250 random customer surveys made since Jan. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that United Site Services, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 585.

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Survey Comments

United Site Services was established in 2000 and has become one of the largest and most experienced companies of its kind. The company provides construction and event area restroom trailers, temporary fencing and storage and power services. The Santa Rosa location also provides full septic tank service and line cleaning and septic system inspections related to commercial and residential real estate transactions.

United Site Services boasts the largest fleet of mobile restroom suites in the country. A huge departure from standard portable toilets, they are comparable to the facilities at a fine hotel. They’re perfect for construction sites and outdoor events or other areas where indoor amenities aren’t available.

The company is also a key provider of emergency services. A mobile communications center enables United Site Services to respond quickly in a crisis. They can move rapidly to an afflicted area and provide urgently needed services for relief workers or displaced persons. Even in the most challenging situations, skilled workers provide prompt, professional service with the customers’ best interests in mind.

COMPANY PHILOSOPHY
“Whoever the client and whatever the job description, providing the best service possible is our number one goal. We don’t shy away from getting our hands dirty and doing more than is expected of us. Anything required to make the customer happy is all in a day’s work for us.”

EXCERPTED SURVEY RESPONSES
“They worked with me on a problem. The information they provided me saved me thousands of dollars.”—Robert M.

“The customer service aspect was excellent. I liked everything about them. The guy that came out took his time and did it right. My septic tank is old and needs care.”—Deanna G.

“One time they came out and it was raining at the end of the day. He was still consistently friendly and professional. He did his job in spite of the circumstances.”—Mike M.

See Survey Comments