The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/28/2005 and 5/5/2008. Customer last names have been initialized for privacy. 

"They do what we need them to do and they have done so for years." -A.C.

"The level of service" -S.C.B.C.

"We take great pride in what we sell to our customers. Superior Supplies is a quality company that we have the pleasure of doing business with." -B.C.I.

"Their service is superior, as is their name." -Ron B.

"The good service, and the prices were right." -C.C.

"They are a professional company with a great product. Their staff is wonderful." -Thomas D.

"The way they do business, and they get the materials to the job site on time." -F.C.

"They are on time and know what they are doing. They are good to work with." -Fred H.

"They are really personable and easy to deal with." -I.C.

"They always do what they say they will do. When you place an order, they are prompt and follow through. I've used them since 1989." -K.P.

"Good service and good people" -K.C.

"They are very accommodating. The quality is good. They keep enough of a supply for us. We've used them for 14 years" -M.C.M.C.

"They keep their keep their word, they are always on time, and they have good employees." -M.W.Q.

"I always use them. Their service is good, and they have a female driver." -H.M.C.C.

"They try to get what I need and do what I need when it is possible." -L.M.C.

"Their service and product were good. They were always on time and quite pleasant." -R.D.C.O.G.C.

"The communication between their office staff and the guys in the trucks" -U.S.

"They stand behind what they say. I've used them for years." -Don C.

"They work with you in terms of scheduling. If you have to move things around, they are totally cool with it." -R.C.

"They are a very good service." -Morton S.

"Their employees have good attitudes." -N.R.M.

"They give me a time when they are going to be there, and they show up on time." -C.R.A.

"They are very pleasant." -S.C.C.

"They were on time, honest, and the service was excellent." -B. I.

"Their overall service is good. They gave me samples, and the pricing was good. The truck people were also helpful." -Sid B.

"Their proximity to my jobs and the owner." -C. C.

"Communications between the dispatcher." -C. C.

"They're responsive on technical information." -Wes D.

"When my husband calls to set up an appointment the dispatcher always tells the truth about a truck being available." -D. M.

"Their service and honesty." -F. C.

"They always deliver at the right time, and the mixes are always correct. I have used them for 30 years." -Wesley J.

"Consistency and customer service." -James L.

"They have good service." -K. C.

"They were efficient." -K. P.

"They're always on time, and their drivers are good at getting into tight spots." -Rick K.

"The service and people." -L. M. C.

"Service and integrity." -J. M. & A.

"A good balance between pricing and service." -Roland A.

"Good service." -Marvin S.

"We've used them for years. The customer service is always good." -Morton S.

"They were on time, and they were accurate on the billing." -Bob U.

"They arrive on time, and the cleanup is good. They also have good service." -W. F. C.

"Their service, friendliness, and their availability. They've always made everything right for us. This is a real professional operation. I enjoy doing business with them." -Marty W.

"They're always on time, and their mix is great." -R. B. C.

"The dispatcher." -L. L.

"They had the proper density of concrete that I needed. They showed up on time, and they're easy to work with." -Pat A.

"They had common sense, and they made it easy to do business with them." -Clyde W.

"The have good supplies on hand, and they help me pick them out." -Jim S.

"Their service." -A. C. I.

"The overall service we've received with their products." -B. B. E.

"Promptness, service, and prices." -B. C. C.

"They show up on time." -B. V. S. D.

"Prompt service." -P. E.

"They get me what I want." -M. M.

"They get the product out right away." -R. Q. C.

"Their service." -Ed G.

"I like their service, and they show up when they are supposed to." -W. C. S.

"They are easy to work with." -R. H.

"They are always on time, they treat you right and they keep you informed if a truck is late." -H. M.

"Everything" -C. B. M.

"They are a personable company. They always have everything done on time." -E. A. & E.

"They are good people." -C. R. & T.

"I like the crank on the trial machines." -D. P. C.

"They were on time." -W. C. S.

"The customer service is very friendly." -Brad H.

"They take care of the details and make sure everything is correct." -F. & A.

"The service." -M. C.

"They were there when they said they would be, and the product's quality looks good." -R. G. & A.

"Friendly service and quality of material." -R. & B. C. B.

"Availability." -S. C.

"They were timely, and the trucks came when they were supposed to." -P. C.

"The scheduling." -R. C. I.

"They are on time and always deliver." -Larry B.

"It’s a family owned company. I can get someone on the phone and answer my questions." -L. C.

"Service, quality, and they were good people to work with." -T. D.

"They respond to special designs and have good service." -Q. W.C.

"Their willingness to work with me to service my project." -S. L. C.

"They show up on time, and they have a good product." -D. R.

"We use them all the time. They are reliable, professional, and always on time." -G. D.C.

"They were on time, and did what we needed." -K. W.

"They always gave us good service." -M. C. M. C.

"They've always been dependable and prompt." -P. B.

"I've known them for years." -S. F. W.

"I like the cooperation." -W. C. I.

"I like Art, he really does good work." -A. C.

"The dispatcher is real good, and the drivers are professional. The concrete is good as well." -R. C.

"They were fine." -P. V. A.

"They deliver the concrete." -J. F. M.

"I like Art, the dispatcher, the whole crew seems pretty responsive." -W. T.

"They were convenient, and they got the right mix." -S. B. C.

"The convenience of the location." -K. E.

"They were reliable." -J. H. C.

"They are local." -B. N. B.

"Their prompt service." -N. A. F. C.

"I like their accounting department." -P. C. S.

"I liked dealing directly with the dispatcher." -C. P.

"They have excellent service." -Gary D.

"They are reliable." -Thomas D.

"The service." -Jim F.

"They were prompt." -N. C.

"They fulfill their commitments for delivery, and their product is competitively priced." -N. B. C.

"Their willingness to go the extra step to care for us." -W. C.

"They always make the deliveries." -P. W. C.

"They showed up on time, and they have a quality product." -D. E.

"They have a good selection." -I. C.

"They arrived on time, helped out with the concrete." -Paul B.

"Their scheduling." -O. E.

"I think they are a good company." -J. R. C.

"The service is good, and they stick to the schedule." -C. T. & E.

"They work with me." -F. C.

"I can say that they are reliable." -C. M. S.

"The price is pretty good, and they are reliable." -S. C. B.

"They were available." -Q. S.

"They had good service." -P. F.

"They're on time and prompt with deliveries." -C. R. & A.

"They can service me on the day I need." -G. S. C.

"The are more diplomatic than their competitive." -E. C.

"They delivered my concrete on time." -H. H.

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