Auto Transmissions

Sonoma County

Santa Rosa Transmission, Inc.

(707) 570-2500

(707) 570-0800 (Fax)

1015B Santa Rosa Avenue
Santa Rosa, CA 95404

www.santarosatrans.com
office@santarosatrans.com
Sam Burrage, President

SERVICES
Clutches
Differentials
Transmissions
General Auto Repair
4 Wheel Drive

HOURS
Mon-Fri 7:00am-5:00pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 249615

CUSTOMER LOYALTY
Based on 227 random customer surveys made since February 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Santa Rosa Transmission, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 627.


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Sam Burrage literally grew up working on transmissions. His father owned the original family business and Mr. Burrage himself has been involved for nearly two decades.

Santa Rosa Transmission specializes in helping customers solve their automotive problems. Many times a customer comes in for a quote on rebuilding a transmission, only to discover that’s not where the real problem is. Santa Rosa Transmission gets to the root of the problem and only fixes what the customer needs. Along with rebuilding both automatic and standard transmissions, Santa Rosa Transmission performs expert clutch and differential work. They also offer a wide range of general automotive repairs, service and maintenance.

All technicians are ASE Certified, and all hold certifications from the Automatic Transmission Rebuilders Association (ATRA). All are members of the National Institute for Automotive Service Excellence, an organization dedicated to improving auto and transmission repair service through testing and certification of service professionals.

COMPANY PHILOSOPHY
“The way we approach business is to put ourselves in the customers’ shoes and treat them like we’d like to be treated—or like we’d want our family members to be treated. Our greatest advertisement is word of mouth. If we treat someone well, others are going to find out about it.”

EXCERPTED SURVEY RESPONSES
“He’s very professional and the service is excellent. They explain your options.”—Sal S.

“Sam is easy to talk to and knows his business. He is great at diagnosing problems and upfront about whether something is worth fixing or not.” —Michael S.

“They’re knowledgeable, have good customer service and do good work.”—Dennis R.

“The owner treated us very well, the shop was clean and they were well organized.”—Bonnie L.

See Survey Comments



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