Auto Glass

Sonoma County

Reliable Glass

(707) 588-7999
5625 State Farm Dr., Suite 1
Rohnert Park, CA 94928

(707) 525-9550
1945 Cleveland Ave
Santa Rosa CA 95401

(707) 765-2940
436 Petaluma Boulevard North
Petaluma, CA 94952

Serving Sonoma and Napa Counties

Mike Andrews, President

SERVICES
Automobile Glass
Repair & Replacement

HOURS
Mon – Fri: 8am – 5pm
Rohnert Park Only
Sat: 9am – Noon

CREDIT CARDS
Amex
Discover
MasterCard
Visa

EMPLOYEES
9

Workers Comp. Ins.
Liability Insurance
State Lic. No. AK224619
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 149 random customer surveys made since Nov. 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Reliable Glass has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 537.

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Survey Comments

Mike Andrews broke into the glass business back in 1975. He owned Van Koonse Glass in Santa Rosa from 1980 to 1991. He then spent several years working as an independent contractor and finally established Reliable Glass in 1995.

Reliable Glass offers mobile and in-shop automobile glass repair and replacement. The company has three locations in the Bay Area—one in Petaluma, one in Santa Rosa, and the third in Rohnert Park. They will deliver anywhere in Sonoma County.

All Reliable Glass technicians have a minimum of seven years experience in the industry and minimum of five years working with Reliable Glass.

COMPANY PHILOSOPHY
"All of us at Reliable Glass are very concerned with making sure the customer is happy. It’s been my philosophy throughout my career, and I try to instill the same philosophy in everyone who works with me."

EXCERPTED SURVEY RESPONSES
"They did what they said they were going to do in the time they said they would do it. Also, their prices were reasonable and everything was done exactly as presented. It was a clean and honest job without any fooling around." —Jim B.

"They came out to my house, which was nice and very convenient for me." —Robert K.

"I liked the on-site work and the installer."
—Tom M.

"They came to my house and worked on the car. They did pretty good work, and they were honest." —Sandy D.

“They come out and do what needs to be done. They’re quick, tidy, and they get my trucks back on the road.” —Kevin L.

“I liked the way they put the glass in, the way they treated me, and their prices were reasonable. I liked just about everything.” —Charles C.

“They were friendly and easy to deal with.” —Beau J.

See Survey Comments