What did you like best about My 4 Sons Certified Carpet Care?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/26/2006 and 6/4/2008. Customer last names have been initialized for privacy.

"The service person was a very nice and pleasant young man." -Howard F.

"He was friendly. He did a good job." -Kimberly S.

"He was very thorough and professional. He was able to get the stains out of my carpet." -Charley T.

"It was done quickly, and they were friendly." -Carl U.

"The gentleman that did my carpet came out the following day. He came out on his own time and didn't charge me. He went above and beyond the call of duty. I was totally happy." -Linda A.

"They were really friendly and trustworthy. They did a good job, and they were reasonably priced. They were also very helpful with all of our requests." -Angela B.

"He was friendly, efficient, competent, and he showed up when he said he would. He did a really good job on the upstairs. He even cleaned a little area rug downstairs for free." -Rusty C.

"They are accommodating, and they take great care to do a wonderful job." -Dan C.

"They were nice." -Pamela C.

"They were on time, professional, and easy to work with. They did a great job." -Ken C.

"I liked how easy they were to work with. I also liked that they worked really hard." -Debbie C.

"They are fairly quick, and they seem thorough." -Careen K.

"He was fast and did good work. I also liked their prices." -Mike K.

"The guy was very friendly, and he did a good job. I gave him a tip." -Bob K.

"He explained everything that he was doing. He was on time, very professional, courteous, and knowledgeable. It was great." -Diana M.

"I liked the guys that came out. They had a professional appearance. I also liked the fact that they were good with my pets. My concern was with my birds. I did not want them breathing any toxic fumes from any cleaning products. They use very safe products, and that is why I have been using them for the past five years." -Marilyn M.

"They are friendly, prompt, courteous, and accommodating. I just love the quality of their work." -Nancy M.

"The service person was very polite and efficient." -Pat M.

"They do a great job with couches and upholstery cleaning. They are totally trustworthy, and they arrive quickly. Every time I call them, I leave a check on the kitchen counter and my doors unlocked. I have been with them for the past five years and would not dare go anywhere else. They are cooperative and very flexible with my schedule. If I don't like the results, they come back and redo it at no charge." -Donna P.

"They are knowledgeable, and they go the extra mile. It looks great." -Peter P.

"They came on time and did what was asked." -Michael S.

"They were professional, courteous, and on time." -Dan T.

"They do a great job." -Kim

"It was done quickly." -Piccolo

"He was efficient, and the work was done well." -Newton

"My carpets look brand new. They were on time and did a good job." -Rosemary

"They were here on time, and they did the work promptly. They were also clean, courteous, and they did a very good job." -C.

"They were very responsive." -Kyle

"They did what they said they were going to do." -L.P.S.

“I thought they were very thorough, and the young man that came out was caring and professional.” -Mr. G.

“They are personable, they respond immediately, and they work fast.” -Melanie B.

“The carpet was fairly dry when they left.” -Dave

“They are courteous, on time, and they are very professional.” -Mr. G.

“They are courteous, reasonable, and efficient.” -Maryann H.

“The have very good men working for them.” -Sue T.

“They were great all around.” -Carol C.

“They did a nice job.” -Mr. W.

“They were polite, and they cleaned up after themselves.” -Rebecca P.

“Everything went very smoothly.” -Jamie

“They are prompt, reliable, and reasonable.” -Kim S.

“Availability” -M. P. I.

“The gentleman was very personable and friendly. He worked fast, and he got my stuff really clean.” -Jillian

“They come when they say they will, and they do a good job.” -Paula S.

“Every time I call them, they are available. They do a good job, and the price is reasonable.” -Jan F.

“The young man who came did an excellent job. He was quick and courteous.” -Nancy C.

“Our carpet is 20 years, but they did an excellent job making it look better.” -Mr. N.

“They were fast, efficient, and reasonably priced.” -Shane M.

“I thought the carpets were beyond repair, but they did a terrific job with them.” -Brian
“They are friendly, fast, and clean. They always squeeze me in when I need them to.” -Emily H.

“They did great job of getting a stain out of my new carpet.” -Mr. O.

“They really cleaned my carpets.” -Mr. T.

“They always do a good job. I recommend them to friends all the time.” -Jackie L.

“They did a nice job on our carpets.” -Chris M.

“Adam was great. He has always given us the best service.” -Mr. D.

“They were quick, efficient, and they did a good job.” -Mr. D.

“I was very satisfied with their work.” -Mr. F.

“They cleaned the carpets very well, and I thought that the prices were reasonable.” -Jennifer K.

“Adam is very professional, helpful, and nice to deal with.” -Carol P.

“They did a good job.” -Mike J.

“The overall quality of the work” -Paula L.

“They were friendly, fast, and they were willing to accommodate me.” -Mr. H.

“They are very efficient and reasonably priced.” -W. N. S.

“They are on time, and they do a good job.” -Jan F.

“They are able to get spots out of my carpet.” -Heather

“They were prompt.” -Mr. C.

“I like the way the carpets look after they clean them.” -Robert

“They were efficient, nice, and they did a great job cleaning my carpets.” -Claudette D.

“They came very quickly.” -Mr. F.

“They came and cleaned my carpet.” -Mike G.

“They are very kind, punctual, and fast.” -Emma

“The guy was friendly and talkative.” -Wesley

“The service was really nice.” -Sara D.

“The man that came out was very kind.” -Laura

“The guys they sent out were polite, and the prices were just right.” -Jan E.

“The guy was really friendly, and he even did some extra work.” -Mr. D.

“They are local.” -Mr. W.

“They were on time, and they did a nice job.” -Mr. W.

“The person that came out was courteous.” -Mrs. U.

“Adam has cleaned our carpets for a while now, and he always does a great job.” -Mr. T.

“The young man who came out was great.” -Mr. N.

“They were prompt, and they answered all our questions.” -Chris M.

“The person was very courteous.” -Mr. B.

“The price” -Kendra

“The cleaning fluids they use don't bother my parrots.” -Marilyn M.

“The one who did the carpets was a very nice young man.” -Mr. M.

“They were very friendly.” -Mr. D.

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