Scaffolding
Sonoma County
C L Marshall Company
(707) 542-0464
(800) 240-0464
(707) 542-0466 (Fax)
3351 Industrial Drive, Suite 3
Santa Rosa, CA 95403
Serving the Northern California Area
Joseph Miller, President
Karen Waller, Secretary Treasurer
SERVICES
Bleachers
Scaffold Erection/Dismantling
Scaffolding Rental/Sales
Shoring
HOURS
Mon – Fri: 7am –5pm
CREDIT CARDS
American Express
Visa
MasterCard
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 246691
CUSTOMER
LOYALTY
Based
on 225 random customer surveys made since May 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that C L Marshall Company has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 423.
C L Marshall Company is celebrating 45 years in business in 2009. It grew from a two-person operation into a company that traverses Northern California providing scaffolding, bleachers, stages and shoring for indoor and outdoor events of all kinds. Current owner Joseph Miller has 37 years of scaffolding experience. He took over ownership of the business along with his partner, Karen Waller, in 1991. C L Marshall Company sells quality scaffolding. They also have bleachers, stages and shoring structures available to rent. They offer delivery, setup and dismantling services as well.
COMPANY
PHILOSOPHY
“It’s very important to us to keep our word and do everything that we say that we’ll do. We have a list of ‘ten commandments’ for running a business that we live by. We realize that without customers we would not have a company, so we always put the needs of the customer first and foremost.”
EXCERPTED
SURVEY RESPONSES "I like the availability of materials and the ease of picking it up." —Jim M. "I overpaid the bill by accident and they promptly called to let me know. They were very courteous." —Seth L. "I can tell them what I need and they set me up with the right equipment." —Chris "They did what they said they were going to do and they were flexible. Also, there was landscaping around the scaffolding that wasn't disturbed one bit." —Rudy B. “The equipment is reliable and they’re organized. I like that you can get in and get out fast.” —F.C. “I like their concern that everything be right and that you’re satisfied on every level.” —A.C.
"I like that they were able to find a solution for me and were also friendly." —Martha W.
