Scaffolding

Sonoma County

Marshall Scaffold and Supply, Inc.

(707) 542-0464
(800) 240-0464

3351 Industrial Drive,
Suite 3
Santa Rosa, CA 95403

Serving the Northern California

Joseph Miller, President
Karen Waller, Secretary Treasurer

SERVICES
Bleachers
Scaffold Erection/Dismantling
Scaffolding Rental/Sales
Shoring

HOURS
Mon – Fri: 7am –5pm

CREDIT CARDS
Amex, MasterCard, Visa

Workers Comp Insurance
Liability Insurance
State License No. 246691
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since May 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Marshall Scaffold and Supply, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 423.

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Survey Comments

Marshall Scaffold and Supply, Inc. is celebrating 42 years in business in 2006. It grew from a two-person operation into a company that traverses Northern California providing scaffolding, bleachers, stages and shoring for indoor and outdoor events of all kinds.

Current owner Joseph Miller has 34 years of scaffolding experience. He took over ownership of the business along with his partner, Karen Waller, in 1991.

Marshall Scaffold and Supply sells quality scaffolding. They also have bleachers, stages and shoring structures available to rent. They offer delivery, setup and dismantling services as well.

COMPANY PHILOSOPHY
"It's very important to us to keep our word and do everything that we say that we'll do. We have a list of 'ten commandments' for running a business that we live by. We realize that without customers we would not have a company, so we always put the needs of the customer first and foremost."

EXCERPTED SURVEY RESPONSES
"I like that they were able to find a solution for me and were also friendly." —Martha W.

"I like the availability of materials and the ease of picking it up." —Jim M.

"I overpaid the bill by accident and they promptly called to let me know. They were very courteous." —Seth L.

"I can tell them what I need and they set me up with the right equipment." —Chris

"They did what they said they were going to do and they were flexible. Also, there was landscaping around the scaffolding that wasn't disturbed one bit." —Rudy B.

“The equipment is reliable and they’re organized. I like that you can get in and get out fast.” —F.C.

“I like their concern that everything be right and that you’re satisfied on every level.” —A.C.

See Survey Comments

 

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