Roofing
Sonoma County
What did you like best about Henris Roofing Co.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/23/02 and 9/17/09. Customer last names have been initialized for privacy.
“I like their customer attention and the way they communicate and talk to their customers.” -C.S.
“I have a long term working relationship with them. I am well taken care of. My concerns are addressed. They get to me as quickly as they can.” -H.H.
“Their reliability, punctuality, and the quality of their work, we have worked with them on multiple projects since the 1960's.” -M.C.
“I liked their honesty and professionalism. I also liked the way they conducted themselves. They knew their codes and they knew what needed to be done. They knew if there were any problems. There were no surprises.” -S.V.P.H.
“I liked the rapid response. They responded to my phone call quickly. They were able to get out to the jobsite very quickly on several occasions.” -T.R.C.
“They were very efficient. They left the place clean. They were quick. They did a pretty good job.” -Al D.
“We were happy with what they did. They showed up when they said they would. As far as we were concerned, they did a good job. We try to support local companies. They are local and they have been there forever.” -Boyd M.
“I liked the honesty and straightforwardness of Bob Church. He didn’t try to sell me the most expensive roof. I liked that he was conscientious. Whenever I called with a question, he called me back with answers. He wasn't trying to just sell me something. He would put himself in my place. He wasn't trying to sell me a bunch of bells and whistles that I didn't need.” -Brandon W.
“They were fast, they did the work, and they had a good reputation. I have been their customer for the past twenty-five years. I recommended them to my neighbors.” -Carolyn M.
“They did a great job. The service was fine. They cleaned up their mess. The workers were here when they said they would be and they were polite. Everything was fine.” -Dennis G.
“They do what they say they are going to do and they do it well.” -Dennis P.
“They are wonderful. I like their quality of work, their good service, and if we ever have a problem there is always a good follow-up.” -Ed D.
“They did what they said they would do. They showed up when they said they would and they accomplished the repairs.” -Jim B.
“There are a couple of things I liked. When I phoned in, the person I talked to at the office was quite knowledgeable and was interested in addressing my problem right away. Also, the people who came out were very capable to address my concerns and solve my problem.” -Jim M.
“They had a good estimator. He was honest. The final bill was the same as our estimate.” -Jim T.
“They came when they said they would and they did a good job.” -Joy A.
“They fixed the problem immediately. They were efficient and relatively reasonable.” -Karen L.
“I thought they did everything professionally, as they were supposed to. They were good. They cleaned up after themselves and they did a good job.” -L.P.R.
“I like the quality of the installation and the service. Their response and bidding timeline is prompt.” -R.C.
“They seemed to know what they were doing. They took the time to explain it to me and then they did it.” -Elizabeth D.
“They always come through. They are there quickly and they do the job. They don't charge me a ton of money. They treat me very fairly and quickly. When I call, they can usually come out the same day. I have done fifteen houses with them over the years. They are great.” -Howard B.
“I liked that they were satisfactory.” -L.C.
“I liked their references. Other contractors referred them to me.” -R.M.G.
“They were easy to schedule an appointment with.” -R.R.P.
"They are responsive and professional." —Kerry A.
"I appreciated their efficiency. They finished the job in two days." —Barbara B.
"They seemed to know what they were doing." —Cheryl C.
"They were highly recommended, and they showed up when they said they would. They also gave us good advice, and they were personable. The job was very professionally done." —John D.
"Everything, and they cleaned up. They did an excellent job on my roof. Their estimator was great as well. I have used Henris for forty years." —Rose F.
"Everything, they were just fine. They gave us an estimate, and they got it done for the estimated price." —Bodega G.
"They were very courteous and on time." —Betty H.
"I liked the fact that they came right up, looked at our job, gave us a fair bid, and checked everything afterwards. They were here when they said they would be, they called back when they said they would, and they were dependable. We were very satisfied. Everything they have done was very professional. " —Bobbie H.
"They were very friendly." —David J.
"Their responsiveness" —Bill K.
"The communication with the people in the front office" —Chuck L.
"My husband was impressed with the way they went about their business." —Darlene N.
"I just liked their work." —Norm P.
"They were quick, and they did what they were supposed to do." —Paul T.
"The people are local and have been in the community for a long time. They seem to take pride in their work." —John T.
"They came, did the job, and they were done in three hours. They did the job right for the amount they quoted." —Tom W.
"When they set a date, they stick to it. They are very accommodating with scheduling, and they just do a great job." —B.V.S.D.
"Their expert workmanship" —C.O.I.
"The attention to detail, performance mechanics, and estimating" —S.G.C.
"Just everything, they were very accommodating, clean, and professional." —S.V.
"They were on time, they called before arriving to the job, and they did good work." —P.S.M.
"The promptness of it" —T.M.P.
"Their responsiveness, and they were very easy to work with." —I.C.
"They are on time, and they also take responsibility for their work." —M.C.
"They kept to the schedule, and they finished on time." —R.C.
"Prompt service, and they have done quite a bit of work for us. They always follow up on everything." —L.R.
"They do what they say they're going to do. They call me when I ask them to, and they do good work." —Holly H.
"I thought the people and the communication were great. I have no leaks." —Dave C.
"They were responsive, and they did a neat job. We used them twice. We were very happy both times." —Rose L.
"We use them all the time. They are responsive, and they use good materials." —I.C.
"They do the job." —John P.
"They are good, reliable, and dependable." —T.C.
"I think they are reliable. They have been in the business for a long time, and they have a good reputation. They have skilled roofers." —Wayne W.
"The salesperson and the crew were very professional, helpful, and courteous." —Sherry H.
"They were very prompt, and they seemed to know what they were doing." —Mike U.
"I think the knowledge of the installers and the recommendations for the product they gave were good. They really knew their stuff. They were on top of it." —Jeff W.
"They are efficient, prompt, responsive, and professional." —Peg L.
"They are the best roofing company in the Sonoma County area." —L.C.
"They came out and gave us a bid which they stood by. They did all around good work." —Mr. B.
"They were very professional, they returned my phone calls, and they did quality work. One time I had a leak on the roof and they came out that day." —Mr. M.
"They didn't give up until the problem was fixed." —Mr. M.
"They were personable and helped me through the whole process." —Mr. C.
"They had a good price, they did what they said they would do, they were on time, and the overall experience was good." —Mr. H.
"The attitude of the men was great and the job was finished just fine." —Mr. W.
"I like the quality of the job, the friendliness of the staff, and the work that was done." —Mr. C.
"They showed up on time, they were efficient, clean and they completed the job when they said they would." —Mr. W.
"They were able to stop my leak when two other companies couldn't." —Mr. C.
"They are friendly and they did a good job." —Mr. Q.
"They give us excellent service and the roof has held up very well." —Mr. W.
"They didn't leave a mess, they did a good job, and they showed up on time." —Mr. W.
"I was very satisfied with the work they did on the roof." —Mr. B.
"They are very knowledgeable." —Mrs. C.
"They came out, they were clean, and they got the job done." —Mr. R.
"They were courteous, they came out quickly, and they did what they said they were going to do." —Mr. C.
"They were kindly, on time, and did the work by our timeline." —Mr. V.
"They got the job done." —Mr. B.
"They seem to be available when we needed them and we like their workmanship." —Mr. B.
"They have good quality." —Mrs. S.
"They are cooperative with the customer." —Mr. C.
"They are on time and got the job done." —Mr. S.
"I liked that they were easy to work with and trustworthy." —Mr. C.
"The guys they sent were nice." —Mr. G.
"Everything was great." —Brian R.
"They were prompt, and they did a good job." —Dick F.
"They're on time, reliable, and they do a very neat job." —Pat T.
"They explained what they were doing, and did it very quickly. The guys were very friendly, and they left no mess." —Marie H.
"They've always done my roofing work." —Jack D.
"I have a long history with them. The quality of the work is excellent, and they can back it up." —Dave T.
"They came out promptly, finished on time, and they were helpful and easy to work with." —Randy A.
"They came out quickly, cleaned up everyday, and did good work." —Sharon N.
"They came out when they said they would, and cleaned up afterwards. They were very accommodating." —Joanne T.
"Steve is very nice, and he stands behind his work. He also explains what they are doing and the type of material they use." —Lois M.
"They cleaned up thoroughly, worked really fast, and only took a half hour lunch. I couldn't believe how hard they were working under the hot sun. They did a great job on the roof which was a hard job to do, so I was very pleased." —Melody W.
"I have used them several times over the last 20 years, and they're very good." —Charlotte L.
"They are very nice." —Flora I.
"They came out and did everything they said they would do, and cleaned up afterwards. The process went smoothly and took about two days." —Nova B.
"They have good workers, and they did a good job. That's the main thing." —Robert E.
"They were fast, and they did a good job.” —Michael P.
"I like their response time and their ability to estimate the work schedule." —Homestead B.
"They were Diamond Certified." —Jeff F.
"I thought they were very proficient." —Frank F.
"They are professional and knowledgeable." —Rose Z.
"They were very accommodating with time during the rainy season." —William S.
"They were pleasant and didn't leave things around the place." —Ed P.
"They are professional." —Art C.
"They communicated very well and they were efficient." —Marlene S.
"They got the job done in a good time" —Albert B.
"They did a good job." —Margaret T.
"They were very adaptable when they tore the roof off. We had a storm and a leaking roof. They came and fixed everything, they were very responsible. I'm a construction supervisor, and if I needed them I'd definitely hire them because they are reliable, and if there are any problems they are on top of it straight away." —David M.
"I have done business with them for 25 years. The prices are reasonable and they do good work, Their follow up is good and if there is a problem or leak they take care of it." —Delcey W.
"I think they have good quality work and good employees.” —Morita C.
"They are professional." —Tony M.
"I liked that they were honest." —Frank Z.
"They were a big enough operation to handle the roofing. I could have had it done cheaper but they had a good reputation and I wanted the job done well, and they did the job well." —William M.
"They did a very good job so we hired them again." —Kinu I.
"They were pretty efficient cleaned up after themselves. They also did the job quickly." —Steve K.
"They were highly recommended and did a good job." —Jack O.
"They are professional and do a good job." —Sharon H.
"I like that they are close, I am a repeat customer." —Marilyn K.
"When I call, they take me right away." —Hansel T.
"Fast, friendly and clean." —Joyce G.
"Quality work, they are there when they say they are going to be." —S. C. I.
"Local" —Bruno A.
"Always very prompt, they've done a lot of work for us." —Will G.
"Showed up when they were supposed to and worked at the price they were supposed to." —Larry P.
"Known them all my life, workers were good and they fixed everything just right." —Dave T.
"Willingness to work, guys attitude on the job, good with my office" —A. C. I.
"They responded to questions and did a great work." —Linda
"Didn't try to sell us anything we didn't need. We've used them for our home and my mother in laws, always very good." —Tom S.
"Honest" —Andy A.
"Local" —Mike M.
"Kept to schedule and did a good job." —Neal O.
"Efficient, cleaned up well and over all professional." —Monica B.
"They came, they started and finished." —Marion W.
"They were prompt, cleaned up and the estimator was very helpful." —Joyce F.
"They do good quality work." —C. C. B.
"Responsive, did work when they said they would, got back to me with a quote right away" —Paul A.
"Did what they said they would, on time, Bob Church is a professional, they know what they're doing, great crew" —Steve A.
"Guy who came to do quote explained everything clearing" —Andrew B.
"Great services and would definitely use them again" —Davidson Construction
"They were very courteous and quick, roof looks wonderful" —Robert G.
"Liked the work they did and Jeff's honesty about the roof" —Sophia G.
"Very thorough job and very friendly" —Greg G.
"Big job and they gave great advice about type of roof they could put, cleaned up everything after the huge mess, didn't break any of the glass" —Dorothy H.
"Known them for a long time, great people, good work" —Mickey H.
"Basically they did what they said they were going to do in the timeframe they said they would do it" —Joe K.
"Their prices were better than other estimates we had, they were prompt, and did a beautiful job of cleaning up afterward" —James M.
"Prompt, good work, pleasant to talk to, very knowledgeable, pricing reasonable" —Ed M.
"They came in and did the job and got out again. It looks like they did a good job and their price was competitive" —Ken M.
"The professional way they did everything" —John N.
"They were quick, they were neat, they were professional" —Robert P.
"Everything! The salesmen, the people who put the roof on, the clean up, everything" —Don P.
"I liked their salesman and their quality of work" —Weslie R.
"I liked the professional way that they dealt with it, analyzed the problem, the workers were focused, workmanlike and got the job done!" —Jim R.
"Fast service, clean, good work" —Sonoma County Water Agency
"I don't know everything was, came up with a solution to a big problem" —Jack Smith Glass & Sash
"Found hidden damage and corrected it before putting on roof; got old roof out in one day, new one on the next" —Peggy T.
"They did what they were going to do and did it well and on time" —Suzie W.
"The service, and I think they're very honest. They want to help you out, they do the best they can for you. And they're nice people, they're very helpful" —Lee A.
"Completely satisfied" —Kim A.
"Really quick, survey really good, fixed very quick, good work" —Susan B.
"The communication, timeliness" —Todd C.
"Most reputable company in the area, standard by which he measures other roofers" —Coldwell Banker
"Friendly customer service. It only rained a little but the roof didn't leak, so far" —David G.
"They did it pretty fast, with 2 or 3 days" —Peter J.
"Came out right away, thought they had to replace tiles on roof and found them on ground and just used those, so it saved us money" —Julie J.
"Promptness, have them taking care of 100,000 square foot building, they are always thorough and trustworthy. He had them conduct a pre-winter inspection recently so that tenants don't get any surprises and they did a good job" —Roy J.
"They were prompt and took care of problem" —Jim K.
"They came out immediately, and the quote was immediate and later in the rainy season and they took care of that" —Eleanor M.
"Very nice, did a good job" —Della M.
"They stand behind their work, and their people are very professional and friendly" —Ann P.
"Fast, easy and economical" —Sandy R.
"Fast response and fast service" —Riverside Homeowners
"I like them, I refer them a lot. I use them a lot" —Peter S.
"I don't know, people were nice" —Patricia S.
"Found what was wrong and fixed" —Jack S.
"They did the job right" —Rick V.
"Could get them on the phone" —Alice V.
"We have used them for a long time and we can just call and they come out and give us good service" —Alison W.
"Showed up when supposed to, finished when they said" —Giodiano A.
"Quick about estimate, honest, guy very nice" —Nancy B.
"Efficient" —Gail F.
"The vent they put on top of my roof" —Gordon L.
"Workmanship" —John H.
"Long time customer, good work" —Jim M.
"Friendly, cleaned up, good work" —Jerry N.
"Good work, follow through, come back if need to have something redone with no problem" —Schweiger Construction
"Been around forever, do good work, can trust them" —Mark S.
"We recommend them to others, fair price, good workers, good job, showed up when supposed to, clean" —Gwin S.
"Did the job and left, used in past, good work" —Tish W.
"Professional, don't leave anything undone" —Mrs. W.
"Good job, first class work, prompt" —Arthur Brothers
"Did the job when they said, clean and did good work" —George B.
"They got the job done quickly and efficiently" —Don E.
"People nice, cleaned up well, were there when they said they would be" —Chris A.
"Known them for many years, always do good work" —Pat Arndt Construction
"Came when we wanted them to" —Jan A.
"Professional everything" —Lew B.
"Fast service, quality work" —Teresa C.
"They helped him in an emergency, the owner himself did the repair work so they could get through the rain, very patient, from first contact to end was superior" —Charles B.
"Fast and efficient" —Don C.
"They were prompt and efficient and got the job done when they said they would. We had no problems, they were very reliable" —Mattco Inc.
"The personal service of the owner" —John O.
"Personal service was fine, came when they said they would, did a great job, referred by someone they trust" —Donna P.
"They were accommodating as far as communication goes" —David S.
"The guy who came out to tell me what I needed was very informative and I felt like he was right" —Marsha K.
"No more leaks, prompt and got the job done and she left them there and they did what they needed" —Patricia L.
"They had a leak and they took care of it and discovered another leak and took care of that, timely" —Marty L.
"Very quick" —Greg L.
"Personal interaction, came out in pouring rain" —Todd C.
"Did good job, would highly recommend them"
—Michael F.
"Knew what they were doing" —Jeanette G.
"Professionalism, came recommended, guys seemed to know what they were doing" —Jim K.
"Timely, good work" —Patty M.
"Professionalism, did what they said they were going to do" —Margaret B.
"Efficient" —Dr. Sam B.
"Straightforward, good information on what needed to be done" —Karen B.
"Promptness and thoroughness" —Arnie C.
"Got work done efficiently" —Dr. B.
"Always responsive, get job done, reasonable, trustworthy" —Shirley B.
"They came promptly and took care of the problem" —Susan C.
"Professionalism. And their good work" —Maria C.
"Do what they say they're going to do, not full of BS" —Vernon Dallman Jr. Family Trust
"They followed through on their promises"
—Richard G.
"Used them over the years" —Gordon M.
"The knowledge of the guy who came out, even though quite young, he knew about roofs, when he looked at the repair, he took care of some things while he was assessing it" —William G.
"Efficiency. They did a satisfactory job" —Donald P.
"It's been some time, we're talking 20 years ago they did my roof. They were fine" —Lorraine S.
"Efficiency, quick" —Jim S.
"Honest worked hard" —Stacey A.
"Come quick" —Coldwell Banker
"I think my mother was pleased with the price, the price was acceptable. And they did it in a timely fashion —the job didn't take very long" —Geraldine M.
"Came out and didn't charge for repairs before big job and fast" —Mark B.
"Timely" —Sandee S.
"Showed up when supposed to, charged what they said they were going to charge me, did good job" —Jeff R.
"Came and did the work" —Sharon H.
"They roofed" —Henry J.
"Liked the guy who did estimate" —Shelly A.
"The initial contact was very helpful" —Teresa L.
"Got there on time" —Mark F.
