Landscaping

Sonoma County

Gardens of the Wine Country

(707) 538-5120

Serving Napa and Sonoma Wine Country

www.gardensofthewinecountry.com
info@gardensofthewinecountry.com
Alan Kostelnik, Owner

SERVICES
Design
Exterior Woodwork
Garden Care
Hardscape
Installation
Irrigation
Lighting
Tree & Arbor Care
Water Features

HOURS
Mon – Fri: 8am – 5pm

CREDIT CARDS
Visa
MasterCard

GUARANTEES
6 to 12 Months Depending on Service Selection


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 315413

CUSTOMER LOYALTY
Based on 113 random customer surveys made since October 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Gardens of the Wine Country has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 313.


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Alan & Lenore Kostelnik, Owners

Gardens of the Wine Country is owned by husband and wife team Alan & Lenore Kostelnik, combining a 30 year relationship with over 60 years of landscape design, installation and management experience. He and his staff design, build, maintain and manage upscale and high end residences, estates, winery grounds and inns. While he’s a savvy businessman, his first love is helping plants grow and to realize an artistic vision.

Gardens of the Wine Country provides complete landscape services including design, installation, irrigation, lighting, water features, hardscape, maintenance, repairs and arbor care. They’re attentive, pro-active professionals, not a “Larry and Curly mow, blow and go” operation.

On the day of service, Gardens of the Wine Country will provide when requested, written jobsite reviews and inspection reports via e-mail or on their report froms. Many times these written reports are generated without the clients request. This ensures immediate communication and response and also alerts clients to problems and proposed solutions. The process, in turn, creates a written document that everyone can work from and refer to as the job proceeds.

COMPANY PHILOSOPHY
“Our focus on what we do day in and day out has changed and become more laser like with these challenging times. We are all facing a very difficult economy and tight money, compounded with the drought and the dwindling natural resource of water. In my 35 years in business this is not the first time I’ve faced these issues, but it is perhaps the most severe instance of these issues. So now more than ever, we strive day in and day out to stay connected with our customers, be proactive, be stewards of their property, everyone’s water and everyone’s budget. Now is the time for sustainability, of our homes our prize asset, our water and our assets. It goes without saying that we need to offer a very competitive price for the most complete and best quality service possible.

“Finally, our clients are very busy, sophisticated, professional people who want and expect things to look good. They expect their outdoor environment to reflect their taste and match the quality found inside their homes. We involve our clients as much as they desire but recognize that we are hired to manage their project for them so they don’t feel compelled to manage us to accomplish their goals. "

EXCERPTED SURVEY RESPONSES
"They come, they are very prompt every time, and they leave everything tidy. They know the plants and when to do what.”—Jean T.

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