Storage - Self

Sonoma County

Empire Mini Storage

(707) 894-3100
120 Sandholm Lane
Cloverdale, CA 95425

(707) 887-8888
6320 Forestville St.
Forestville, CA 95436

(707) 987-0220
18845 S. Highway 29
Middletown, CA 95467

(415) 883-3910
425 Bel Marin Keys Blvd
Novato, CA 94949

Serving Marin, Sonoma and Lake Counties

www.empiremini
storage.com
empireministorage
@sbcglobal.net
Jim Menconi, Managing Member

SERVICES
Self Storage
Packing and Moving Supplies
RV Storage
U-Haul Rental
Wine Storage (Novato Only)

HOURS
Office Gate Hours
Mon – Sat: 9am – 6pm 6am – 9pm Everyday
Sun: 10am - 3pm (Novato Only)

CREDIT CARDS
Amex, Discover, MasterCard, Visa

EMPLOYEES
18

Workers Comp. Ins.
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 200 random customer surveys made since Feb. 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

1	2	3	4	5	6	7	8	9	10

RATING STATUS
We declare that Empire Mini Storage has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1301.

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Survey Comments

Empire Mini Storage has three established locations in Marin and Sonoma Counties, a brand new one in Lake County and will be opening an RV storage only location in South Healdsburg soon. More than just a place to keep your ‘stuff ’, these modern storage facilities are secure, clean and supervised by resident managers who emphasize customer service.

Each location offers storage units ranging from 5 x 5 to 10 x 35, built to keep your belongings in and everything else out. Larger units have ground level and/or drive-up access. All units are individually alarmed. The lighted, fenced facility has computer keypad entry and 24-hour video surveillance. You can feel confident that your belongings are protected from humidity, temperature extremes, pests and theft. Empire Mini Storage also stocks packing and moving supplies and provides U-Haul rental and RV storage. So whether you need to store your stuff, box it up, or transport it, they’re the only place you need to go.

For your convenience, you can check availability, reserve storage units and make payments online. Visit them at www.empireministorage.com for specific information on each location.

COMPANY PHILOSOPHY
“We try to make people feel welcome and let them know we appreciate their business. We accommodate their requests and individual needs as best we can. Presentation is very important to us. Our storage buildings and offices are neat, clean, secure and professionally maintained. You’ll love them, and your ‘stuff ’ will love them too. ‘Because everyone needs their space’.”

EXCERPTED SURVEY RESPONSES
“Everything was really clean. Also, the security seemed to be excellent, and they were very helpful.”—Carl Q.

“I store an RV there, and I have no problems getting in and getting out. The lady that’s working there now is great. I forgot my combo once, but she was there to help me.”—Gary P.

“They’re friendly, intelligent, and clean.”—Barbara T.

See Survey Comments