Auto - Air Conditioning
Sonoma County
Donati Automotive
(707) 575-4464
1599 Hampton Way, Unit 1
Santa Rosa, CA 95407
mdauto@pacbell.net
Marc Donati, Owner
SERVICES
Maintenance and Repair
Engine Replacement
Brakes
Computer Diagnostics
Air Conditioning
HOURS
Mon – Fri: 9am – 6pm
CREDIT
CARDS
American Express,
Diner's Club,
Discover, MasterCard and Visa
EMPLOYEES
2
Workers
Comp Insurance
Liability Insurance
State License No. AA198020
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 175 random customer surveys made since April 2005 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Donati Automotive has passed all of the
rating steps and has earned the Diamond Certified award, Certificate No.
672.
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Mr. Marc Donati is
an honest, solid,
no-nonsense man
who knows cars and enjoys
working on them. He has a
two-year degree in
Automotive Repair from De Anza
Commuinity College and also
studied in a program that was a cooperative effort
between De Anza and General Motors. He has
worked at many independent shops, and from
1983 to 1998 he worked at the GM dealership in
Healdsburg, giving him many years of dealership
experience.
Donati Automotive—a straightforward name for a
straightforward mechanic and businessman, was
started by Mr. Donati in 1998. They work on
Asian and domestic light trucks and cars. It's a
simple story: you bring it in, they do the maintenance,
repair or replacement of engines, brakes,
computer diagnostics and air conditioning. They
can do extended warranty work and call the claim
in.
Put your vehicle in the hands of Donati
Automotive. You'll be telling your friends and
neighbors about this place.
COMPANY PHILOSOPHY
"It's real simple for me—I'm as honest as I can be
with the customer, keep them apprised of what's
going on and I try to be fair. I've found that
people appreciate honesty."
EXCERPTED SURVEY RESPONSES
"Mark is honest and never does things that don't
need to be done. I feel very comfortable going to
him, he is the best place in this area." —Loree T.
"He was pretty clear on what he could and
couldn't do. He didn't pretend to be able to do
everything and referred us to a specialist for the
body work." —Erin W.
"The price was right. They did the job fast, and
they did it right." —Pete S.
©2002-2007 | American Ratings Corporation
