Security Video
Surveillance System

Sonoma County

Back to list

Back to Profile

What did you like best about Cypress Video Surveillance Systems, Inc. ?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/27/06 and 7/17/2008. Customer last names have been initialized for privacy.

"They did a good job, but more than that, I think they truly care about people. I had an intruder in my yard and needed a surveillance camera. I initially thought it was too expensive. Sammy pleaded with me to put one in for my own safety, even if I were to put it in myself and get it from Best Buy or something. It turned out the intruder actually had a weapon. I was impressed that Sammy thought of my safety and even offered to look for a used camera for me. I really appreciated that. That's why I went with their company. I have been very impressed with their work." —Vivian H.

"It was a fantastic experience. If you have problems, they try to help on the phone and will come out if necessary." —Tara N.

"They were punctual." —Antonio S.

"They are very knowledgeable and professional." —Kat T.

"Their attitude and his follow-up, they're one of the best companies I've ever worked with. I am glad I looked in the Diamond Certified book and found them." —Dru W.

"We've been extremely pleased with Cypress. They are a very good group of people. We've used them for years." —A.S.R.C.

"They are responsive, and the price is okay." —L.S.R.L.

"He was responsive." —K.S.H.

"They are very quick." —L.S.M.V.

"They are very responsive when I call. They are quick to respond and personable. They are neat, clean, conscientious, and their prices are reasonable. They are just really nice people." —E.H.L.

"The customer service is good. I like everything about them." —C.C.S.

"We needed them to come by the other day, and they were here in an hour." —A.V.

"They are very fast and accurate. They try very hard to not overpromise or under deliver. They give good customer service." —F.S.

"They always explain things well." —H.

"The service and quality" —O.A.

"They are very helpful and quick to respond." —Q.B.

"They are just wonderful. They are a great group of people, very professional." —Q.U.

"I've worked with Sammy on a few projects, and I have always been satisfied with his follow-through and service. I've referred him to a few properties." —S.A.

"Service, response time, and professionalism" —D.S.

"They are great." —A.C.

"Efficiency, and their support is really great. They always answer my questions and help if I have problems. Michael is awesome." —C.C.

"I like the follow-up and the replies. Their customer service is good." —E

"The service is pretty good. If you have a problem, they come out pretty quickly." —Victor

"They are fine." —G.F.

“The customer service is excellent.” —Jim C.

“The level of service, overall quality, and cost” —Matt G.

“I liked the fact that they were responsive even when we called them to service older equipment. It was probably not a profitable thing for them to do, but they were still willing to service our older devices.” —Dai M.

“Prompt and knowledgeable” —Sarah S.

“They were efficient, and they seemed well trained. They had the system up and running in two days.” —Ben H.

“I liked their great customer service and depth of knowledge. They recently called me to see if I needed anything. I recommend them to all my clients. Any time I have an issue, they're here to help.” —Ed

“Prompt service” —Larry

“We had a great experience with them. They also had solid answers, and they gave us straight facts. They let me choose what I wanted and delivered when we had a clear path.” —Lane H.

“The service and the equipment were excellent. The equipment still works as well as the day it was installed. They did everything I asked them to, and they came back to follow up. I got everything I expected and more.” —Kenneth K.

“The orders were timely, and they took care of special add-ons.” —Steven A.

“The customer service and the equipment” —Art L.

“Very responsive and good service” —Eric L.

“Their responsiveness” —Dickson M.

“Their timely manner and price” —Jatinder

“Overall, it's a good stable system.”
—Raymond K.

“I like the service. They are always here when we need them.” —Steve R.

“I can see my environment and staff at any time. It is also good for security.” —Raymond T.

“They listen to what I need, and they always come through.” —Buffy C.

“I like the service, and the staff is accommodating.” —Ryan S.

“They were straightforward regarding what we needed, and they gave us suggestions.” —Fay F.

“They were prompt and courteous. Their prices were also good.” —Grace B.

“Friendly service” —Noel M.

“The service and good response time” —Dana K.

“They were responsive to our needs.” —Todd

“The customer service” —Danh

Back to Profile