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CM IT Solutions
(707) 782-9031
(707) 765-0987 (Fax)
Serving Sonoma County and Marin County
www.cmitsolutions.com/sonomamarin jhood@cmitsolutions.com Jim Hood, Owner
SERVICES
Hardware & Software Networking & Security Management Services Sales, Installation & Support Telephone Systems 24/7 System Monitoring Backup & Disaster Recovery
HOURS
Mon – Fri: 8:30am – 5:30pm Evenings and Weekends: By Appointment
CREDIT CARDS
American Express Visa MasterCard Discover
EMPLOYEES
6

Workers Comp Ins. Liability Insurance Current Complaint File Business Practices State Lic. No. 83631
CUSTOMER
LOYALTY
Based
on 33 random customer surveys made since July 2007 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that CM IT Solutions has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 1115.
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Jim Hood, Owner
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Jim Hood’s Information Technology career spans over two decades. He is a Computer and Network Systems Engineer (BSEE, MSEE). His company is Microsoft Small Business Specialist and MCP certified. He and the CM IT Solutions team serve the technology needs of small and midsized businesses throughout Sonoma and Marin Counties. CM IT Solutions’ goal is to take the hassle out of computers and technology – to keep you focused on running your business, not worrying about repair costs, downtime that impacts your productivity or that computer tech person you can never reach. The CM IT Marathon program entitles you to unlimited IT support for one flat fee per month. CM IT Solutions will set you up with equipment and software that meets your needs and then monitor and remediate your systems remotely, 24/7, so that you can take care of your business. The CM IT Guardian Program provides backup and disaster recovery solutions to protect your business. Under their roof is everything you need to make your business more organized, productive and profitable. Give them a call and find out what they can do for you.
COMPANY
PHILOSOPHY
“We’re here to take the stress of managing technology off of the business owner. You’ve got plenty to do without worrying about things like software upgrades, data transfer rates and email viruses. Let us take on the task of setting up and maintaining your equipment, systems and software – we’ll even train you on how to use them. We’ll be out of your way when you don’t need us, but right there when you do.”
EXCERPTED
SURVEY RESPONSES
“I thought that Jim was very knowledgeable. He was also thorough and did a great job on our installation.” —HF “The manager really went above and beyond. He really helped me out.” —Ashley S.
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