Computer Service & Repair

Sonoma County

CM IT Solutions

(707) 782-9031

Serving Sonoma County and Marin County

www.cmitsolutions.com/
sonomamarin
jhood@cmitsolutions.com
Jim Hood, Owner

SERVICES
Hardware & Software
Networking & Security
Management Services Sales, Installation & Support
Telephone Systems
Web Design / Hosting

HOURS
Mon – Fri: 8:30am – 5:30pm
Evenings and weekends by appointment

CREDIT CARDS
Amex, Discover, MasterCard, Visa

EMPLOYEES
6

Workers Comp Ins.
Liability Insurance
State Lic. No. 83631
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 14 random customer surveys made since July 2007 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that CM IT Solutions has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1115.

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Survey Comments

Jim Hood’s Information Technology career spans over two decades. He is a Computer and Network Systems Engineer (BSEE, MSEE) and is also CM IT Certified. He and the CM IT Solutions team serve the technology needs of small and midsized businesses throughout Sonoma and Marin Counties.
CM IT Solutions’ goal is to take the hassle out of computers and technology – to keep you focused on running your business, not worrying about repair costs, downtime that impacts your productivity or that computer tech person you can never reach. The CM IT Marathon program entitles you to unlimited IT support for one flat fee per month.

CM IT Solutions will set you up with equipment and software that meets your needs and then monitor your systems remotely, 24/7, so that you can take care of your business. Additionally, their web specialists can create and host a website and help you develop a great online marketing strategy. Under their roof is everything you need to make your business more organized, productive and profitable. Give them a call and find out what they can do for you.

COMPANY PHILOSOPHY
“We’re here to take the stress of managing technology off of the business owner. You’ve got plenty to do without worrying about things like software upgrades, data transfer rates and email viruses. Let us take on the task of setting up and maintaining your equipment, systems and software – we’ll even train you on how to use them. We’ll be out of your way when you don’t need us, but right there when you do.”

EXCERPTED SURVEY RESPONSES
“I thought that Jim was very knowledgeable. He was also thorough and did a great job on our installation.” —HF

“The manager really went above and beyond. He really helped me out.” —Ashley S.

See Survey Comments