Carpet & Upholstery Cleaning

Sonoma County

Master Cleaners

(707) 542-3611

1320 Petaluma Hill Road
Santa Rosa, CA 95404

Serving Napa, Marin & Sonoma Counties

www.mastercleaners.com
service@master
cleaners.com
Sherri Guinn & Jon Rathjen, Owners

SERVICES
Oriental Rug Cleaning Carpet & Upholstery Cleaning
Tile & Stone Cleaning Rug Restoration & Repair
Color Correction Commercial & Residential

HOURS
Mon – Fri: 8am – 5pm
Evenings & Saturdays By Appointment

CREDIT CARDS
Amex
MasterCard
Visa

EMPLOYEES
15

CERTIFICATION/TRAINING
Insulation Contractors Association
PGE & CCN Trained
Simonton Windows AAMA Certified Installers

Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 125 random customer surveys made since May 2006 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Master Cleaners has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 886.

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Survey Comments

The company known as Santa Rosa Rug and Upholstery Cleaners opened for business in 1951. In 1997 it merged with Master Cleaners to become one company. Now under the direction of Jon Rathjen and his wife Sherri Guinn, it remains the only true Oriental rug cleaning plant north of the Golden Gate. Master Cleaners also specializes in complete rug restoration, repair, and color correction. If you don’t have an exotic rug to clean, you’ll be happy to know that Master Cleaners also provides expert carpet, upholstery, tile, stone and grout cleaning.

Although modern fabrics are made to be stain-resistant and long lasting, manufacturers still recommend professional care and cleaning. Master Cleaners can help maximize the value and longevity of all your furnishings and flooring. They serve both residential and business clients in Napa, Marin and Sonoma Counties.

Master Cleaners uses only non-toxic, biodegradable cleaning products. All technicians are IICRC certified and they have a “Certified Master Cleaner” (as defined by IICRC standards) on site. Call today for a free, no obligation estimate.

COMPANY PHILOSOPHY
“Our goal is to do the job right the first time. But, if there is something that’s not done to the customer’s complete satisfaction, we will happily come back and take care of it. We are recognized in the rug cleaning industry for the high standards we maintain, and we plan to keep it that way.”

EXCERPTED SURVEY RESPONSES
“They had integrity about the cleaning process, and they helped us understand the process.” —Fernando C.

“Great service and fabulous job.” —Erin W.

“They came out to the house and measured everything. We found their service to be really great.” —Joy P.

“They offer specialty services for high end area rugs, and their quality is excellent.” —Nicole E.

“They explained everything to us, and they did a beautiful job taking care of our rugs.” —Roz P.

See Survey Comments