Glass

Sonoma County

B & L Glass Company

(707) 546-4143

3175 Cleveland Ave. Santa Rosa, CA 95403

Serving the North Bay Area

Gregg Campbell, Owner
Phil Brown, Owner

SERVICES
Commercial & Residential
Window & Door Glass
Plate Glass
Shower Doors & Mirrors

HOURS
Mon – Fri: 8am – 5pm
24-hour Emergency Service

CREDIT CARDS
MasterCard
Visa

EMPLOYEES
40

Workers Comp Ins.
Liability Insurance
State Lic. No. 218220
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since December 2006 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that B & L Glass Company has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 0996.

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Survey Comments

Locally owned and operated since 1959, B & L Glass Company supplies commercial and residential glass products to North Bay clients. Company owners Phil Brown and Gregg Campbell have over 50 years combined experience in the glass service industry.

B & L Glass takes the “pane” out of installing and repairing glass. They can repair and retrofit damaged window glass, or replace dual pane windows whose seals (and thus insulating properties) have been compromised. They can install a large commercial storefront, or just cut the perfect glass tabletop for your family room. B & L also provides glass suitable for skylights, custom shower doors and decorative mirrored walls. They are authorized dealers for IWC, Velux, Marvin and other fine window manufacturers.

COMPANY PHILOSOPHY
“We handle our customers the same way we handle our fine glass products…with great care. It’s important to us that we give the most prompt, professional service possible. Just doing the job isn’t good enough – it must be done well and be done correctly the first time. And if anything isn’t just right, it must be corrected immediately, no questions asked.”

EXCERPTED SURVEY RESPONSES
“They were willing to go out of their way to get a special product for me. As a customer, I felt like they cared about me.”—Jesse Q.

“They did what they said they were going to do in a professional and timely manner.”—Ben H.

“They showed up when they said they would, and they were polite. When the job was done, they cleaned up after themselves. They even cleaned my mirrors.”—Sharon B.

“They were very honest, and when they came to install the window, they did a great job.”—Van G.

“They are close by and convenient for me. They were able to meet my schedule.”—Eugene D.

“I thought they were very friendly. I had a difficult job, and they were able to complete it.” —Jeanne S.

See Survey Comments