Appliance Showrooms

Sonoma County

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What did you like best about Asien's Applicances?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/1/2002 and 11/10/2007. Customer last names have been initialized for privacy. 

"There's a good selection of products." —Chuck J.

"The showroom, they've been there for centuries." —Patty M.

"The staff, friendly and easy to talk to ." —Cindy M.

"They carry the best brands." —Deanna R.

"They had what I needed. It was just a part that I had to get.." —Ray R.

"The professional way they do business." —Judy B.

"They happened to have what I was looking for at the price I was willing to pay." —Paula W.

"They're close by and I've had good experience with them." —Teri B.

"They respond to your calls and are accommodating on delivery times." —Trish M.

"They deliver what they say. We've bought a number of things from them. Great place to shop." —Douglas R.

"It didn't take long for them to get my order." —Bill A.

"They keep their word. The prices and service are good." —Bob R.

"They know about the products that they sell. If you have a problem, you can call them for the answer." —Kim C.

"The selection." —Erin L.

"They try" —Rob R.

"Went there and got all my stuff; on a package deal they were very helpful; plus they made a fabulous suggestion regarding space for installation and a great product and utility" —David G.

"They were just very kind and eager and willing" —Marjorie B.

"They were familiar with the merchandise they were selling, very knowledgeable" —Ron D.

"They came when they were supposed to, what more can you ask for?" —Mary B.

"They were very good, they came out and serviced whatever we asked them to" —Jess J.

"The two guys were very helpful and thorough in their explanation on how to use the new appliances" —Pat H.

"They're a deliverable service" —Leonard B.

"I got good service; the delivery men were very polite, accommodating; it was fine; they did everything they said they were going to do" —Dorothy H.

"Very accommodating; dealing with them because of recommendations from others; they're courteous and helpful" —Mrs. S.

"They've been around forever; everything I own I got from them; easy to get along with; they're helpful, knowledgeable; what more can I say" —Dorothy S.

"They were on time and did nice work; cleaned up; nice people" —May D.

"Their service" —Elson F.

"They were very courteous and helpful because I'm disabled; I can't get in there so they took all the measurements from here and then basically picked everything out for me and called and told me what I was getting. I really liked them, they were very nice." —Kathleen M.

"We've dealt with them for 30 years or so, so we know them all very well" —Peggy M.

"Been dealing with them for a long time, but I always go there when I need them or call them" —Louis R.

"The had so much of a selection and you could bring your used item and they would dispose of it" —Maryanne P.

"Good service" —Frank M.

"They seem to take care of their business"
—Phyllis L.

"The products they sell" —Doris G.

"Whenever I have a problem they come right out here and take care of it. Howard takes care of everything." —Helen L.

"Very easy, done quickly, it was just good" —Cindy N.

"The selection, which is different than all the other places; the time taken to explain what they're selling and what's the difference. They actually know their products unlike others." —Peter P.

"I buy all my appliances from them" —Jack B.

"Their promptness and they fixed everything they way we like it" —Shirley B.

"They came out and did what they needed to do and fixed what we asked them to" —Suzanne C.

"They're local" —Wanda R.

"Convenient and polite" —Kathy A.

"I liked the fact that they knocked off $25 even after they knew I was going to pay the full price" —James B.

"They were helpful" —Tim C.

"They have a good selection of products" —Linda D.

"The fellow was nice and genuine" —Cydney R.

"They were professional, helpful and have good products" —Nancy D.

"The service, quality and workmanship" —Norman B.

"The sales people" —Ginger B.

"They're prompt, reliable, honest and competent" —Bob B.

"Big inventory and large staff for service" —Ralph D.

"They are small" —Patty T.

"When the refrigerator arrived they were careful about our floors and carpets" —Larry D.

"They were very informed about their products" —Kathleen H.

"Salesperson that dealt with us" —Nancy W.

"They listen to you" —Guy K.

"They are very good; they give us all the information; we were satisfied" —Gary P.

"Selection; salespeople" —Jean F.

"They provide service, that is the only thing that makes them different from all the rest"
—Tom C.

"Their customer service and the help they gave me" —Sara M.

"They're very dependable; they fix the problem; we always call Asien's when we have anything wrong with any of the appliances" —Debra N.

"Very personal and they keep their word" —John B.

"I don't know, everything!" —Doreen T.
"They just seemed to know what they were doing" —Patrick S.

"Friendly, competent and knowledgeable" —Lynn S.

"The prompt service" —Ed C.

"They're punctual; they've been very professional; parts ordered always come in on time; good follow up" —Narsi S.

"They have a nice showroom" —Lois D.

"The selection and the no hassle" —John F.

"The personality of the person that came" —Rob M.

"The individual attention" —April M.

"Selection and their sales people" —Steve L.

"It's small and you can get access to a salesperson" —Pat H.

"They didn't try to sell me something I didn't want; or make me feel stupid about what I wanted; they were straight forward no bull."
—Spencer C.

"They have what you want" —Paul R.

"Their selection and service" —Lea T.

"They're honest and knowledgeable" —Leon S.

"Competence" —Wayne L.

"When I've called and needed service, they're out here promptly; for the most part there's a problem with one of the appliances but they can't seem to fix it, apparently it's a GE matter; but they're nice and helpful" —Kathy D.

"Friendly atmosphere" —Jay D.

"Every time we've had a problem they send a repairman out and he usually fixes the problem" —George M.

"The salespeople were very honest and gave a lot of information about the products" —Scott B.

"The product; I did everything over the phone and when I went in to the store, everybody was so nice and helpful" —Lesley C.

"My husband did all the dealings with them in that department, they were good that's all I would say" —Sarah A.

"Their technician was timely; explained everything and took care of the problem" —Tom L.

"They were very helpful; they knew what I wanted and they found it for me" —Elsie B.

"They service my Viking appliance." —Annette D.

"They did a good job. They are polite" —Howard A.

"Honesty and diligence" —Robert C.

"They have a great variety to choose from"
—Jerry S.

"They are very customer focused and they spend time with you" —Preston N.

"They offer appliance service with their own staff" —Greg S.

"Pricing" —Steve S.

"The sales department" —Jeanne P.

"The variety of products" —Kay B.

"I bought all new kitchen appliances a couple of years ago and I liked them then. But I'm not sure the products are what I like. I'm having problems with the microwave now and they had to add new shelving for it to fit" —Mary M.

"I use to know Johnny Asien's, but that was a long time ago" —Harley C.

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