Water Well & Pump

Sonoma County

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What did you like best about Arolo Company, Inc. ?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/9/2006 and 6/1/08. Customer last names have been initialized for privacy. 

"They got the job done." -Sheila H.

"The representative who came out was very punctual, and he resolved the problem. They were very honest. Those guys are the best." -Natatlia H.

"They were able to fix my problem for a reasonable price. They fixed the problem in about 20 minutes." -Amy O.

"They do fine work." -Tamara K.

"They're responsive, and they come out quickly." -Don W.

"They have very nice trucks." -M.D.R.

"They were able to come out on short notice and do a good job." -Alberta B.

"They are knowledgeable, easy to work with, and prompt." -Tim B.

"They are honest, personable, and they do good work." -James C.

"They give good service." -Corrine C.

"They are professionals." -Edward G.

"They come when they say they are going to come." -Greg G.

"They were nice to work with, and I thought that their prices were fair." -Bob M.

"The service was good." -Frank M.

"They were very honest, prompt, and they did what they said they would do." -Glenda R.

"They came and did what they said they would do, and they were easy to work with." -Sue A.

"It was a very small job, but it went well." -Phillip B.

"They were very responsive to my needs. They worked on my project until the problems were resolved. I also liked the fact that they are a small company, and I can talk to management quickly and not get lost in the bureaucracy of a larger company." -Raymond I.

"They had a couple of crew members who were very thorough and thoughtful in assessing the needs of our system. They also installed most of our system, and they were totally familiar with our system." -Michael M.

"I like the 24 hour service." -Steve R.

"I know them, and they do a good job." -Nancy A.

"I think they do good work." -Lousia B.

"I was looking for a way to handle a watering problem I had. Tony helped me to come up with a solution to fix my problem." -Charles B.

"They respond quickly." -F. S. S.

"I have done business with them for 20 years, and they are competent and reliable." -Kris F.

"The service is good, and I like the people. They always have someone on call so they can come out quickly. I have used them for 12 years." -Tom G.

"I like their response time." -Diane R.

"They were pretty prompt." -Willie B.

"I do a lot of business with them. They're always responsive in an emergency situation." -John B.

"They were prompt." -Bruce D.

"My English is not very good, but they are nice and the work es bueno (good).” -Adelino A.

"They are very good and my family used to be part owner of the business.” -Nancy A.

"We have used them for 25 years without a problem.” -Soenko B.

"They are very responsive to our needs have always helped us out." -Julie B.

"I know them personally and they have done a good job for my family for years." -Larry D.

"They came highly recommended, they are very professional and they are just great." -Anne H.

"They are prompt and that is important to us as we own a nursery and when we have a problem we need help right away." -Robert N.

"They are on time and do what they say they will" -John P.

"They are prompt and do a good job." -Robert S.

"They are honest and prompt." -Willie B.

"They were accommodating and professional.” -Tim S.

"They were competitively priced and friendly." -Debra C.

"They were there when I needed them.” -John F.

"The last company I had would come out and do nothing, I have an old steel tank and a couple of neighbors recommended Arolo and they came and took care of business" -Ed A.

"Close, came out right away" -AFG Development

"Quick service" -Nancy A.

"So far they've fixed the problem" -Paul A.

"Everything they do is good" -Ray

"They showed up on time and delivered everything as scheduled" -Herb B.

"They did the job right the first time"
-Henry B.

"I've never had any problem with them"
-Cecelia B.

"Ernest Lee, who I understand is retiring" -Suzanne B.

"They did a good job" -Thelma B.

"They're dependable, reliable, and friendly" -Mike C.

"I've been with Arolo for many years and I still place my faith in them, I think they're 100%" -Milt C.

"I use them all the time, they give quick and efficient service" -Douglas C.

"Prompt " -Century 21 Bundenson

"They provided service quickly" -William C.

"We've been using them for years. They are very responsive" -Corte Real H.O.A.

"Response time" -Creekside Homeowners

"They were recommended to me by Manny and they did a hell of a job" -Frank C.

"They're always there when you call them" -Celia C.

"They are nice people and treated me really well" -Nick D.

"They've really helped me out putting this whole pump together; also, I had an issue with a broken check valve and rather than have me hassle with the company they just gave me the piece I needed over the counter" -Frank D.

"Pleasant and came right away" -Geraldine D.

"Give the guy a raise" -Don D.

"Willing to get the job done" -Excel Solar & Electric

"When you have problems they really try and figure it out" -Joy F.

"I've known them for years, Good people, they don't mess around and they keep me posted as to what will be needed when" -Elvin F.

"They come when I call them and very prompt" -Dorothy H.

"When I called I got a great response from the fellow in the office and the people who came out did a great job" -Herb L.

"Quick to respond" -Karen L.

"They come right out, they do the work and the work is great" -David L.

"The service" -Manuel G.

"They do good work" -Lynette's Cuts

"They are familiar with our system" -Heidi M.

"You can call them and they come" -Monte M.

"They know what they're doing. We've used them for 30 years, they are the best in the business" -Lowell M.

"Prompt and informative and reasonable" -Roland M.

"They came out when they said they were going to come out, they did the work in one day and answered my questions" -Carmen M.

"Prompt, very good at trouble shooting and I feel they are always there for me. The quality of the people is fantastic" -Jack M.

"They respond quickly, customer service" -Robert N.

"They responded quickly and took care of the problem" -Bee O.

"I'm not sure" -Mona O.

"Very fast in getting here, friendly, informative and did a good job" -Lois P.

"I'm not sure, but they came right out and fixed my freezer" -Polly Ann Bakery

"Service is good" -Stan P.

"They do the work" -Hank S.

"The came out right away and the guy was very nice and answered all my question" -Paul S.

"They came out on Sunday" -Elizabeth S.

"Prompt service" -John S.

"Available" -Ann T.

"They were prompt and did what they said they were going to do" -Lavahna T

"Good service" -Brazil Dairy

"Prompt" -Castle Vineyards & Winery

"They were prompt in their response and they were thorough in their explanation" -Diana C.

"Their response and they keep me posted as to what's going on and what was done" -DBRS Medical Systems, Inc.

"They did a good job" -Mike D.

"Outlet to get parts that we need and we've used them for years" -Robert D.

"I think the guy was precise in what he told me" -Ann D.

"They just fix what needs to be done" -The Hairitage Salon

"I've used them for many years and I feel they are thorough" -Thomas L.

"We are very happy the guys did a beautiful job" -Manuel M.

"They're there and local" -Jim M.

"They do what they say they are going to do" -Henry N.

"Professional; accomplished what they said they were going to do" -Donald S.

"Responded very quickly to my call" -Mark S.

"Prompt and provide a quality repair" -Wherco, Inc.

"I've used them for many years, they're reliable" -Louisa B.

"Competent and do a good job for us" -W & S Bianchini, Inc.

"They were available early in the morning" -Allen B

"Prompt" -Gary B.

"Very quick response on 24-hour service. They have gotten me out of some jams" -Bucher Dairy

"Always there for us and the guy who comes out is always very nice and knowledgeable" -Chalet Florist, Inc.

"They do a good job and are pretty quick on the service calls" -K D Cheda Dairy

"The only guys I use. They come out quick and get the job done" -Circle Bar Ranch

"They did well" -Foster Glago Construction

"Responsive and came back when we needed a follow up" -Ali F.

"They can get here in an emergency"
-George Grossi & Son.

"The time frame that they came out"
-Joan H.

"Promptness" -Clayton K.

"They come in promptly" -Albert L.

"They have a number of people that have good technical skills" -Bob M.

"I've known them for a long and I've always been satisfied with the work" -Albert M. Jr.

"They had the parts I needed" -Phelim S.

"I have some problems but they've been pretty good about responding to them, the customer service is pretty good" -Michael A.

"They did get the job done eventually" -Hank D.

"The owner" -Lon G.

"Hometown company and the people are good to work with" -Harold M.

"The few times I've called they've come right out" -Rich R.

"Friendliness and they try to work with us" -Bob B.

"They're local, we have to use them for some things" -Lester Corda & Sons

"Their products are very good" -Don D.

"They are very quick to come out" -Millie M.

"Personal relationship that I've established with them" -David S.

"I don't know" -Doug B.

"Prompt" -Favero Vineyards

"Martin, who has worked for them for years. When Martin comes out, everything goes well; when somebody else comes out, it often doesn't" -Betty Jo R.

"Nothing" -Anthony S.

"I use to know everyone there" -Le Bistro Café

"Very prompt" -Maud H.

"Friendly" -Fredric H.

"I've used them for a long time" -Dennis O.

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