Hearing Aids
Sonoma County
Advanced Instruments Hearing Aid Center
(707) 996-6331
1055 Broadway, Ste. A
Sonoma, CA 94576
(707) 447-6985
301 Alamo Dr., Ste. G
Vacaville, CA 95688
(707) 428-1313
1313 Travis Blvd., Ste. C
Fairfield, CA 94533
www.aihearing.com
Eric Stratton, Owner
SERVICES
Hearing Aids, Hearing Testing,
Fitting & Repair
Occupational Hearing Testing
Assistive Listening Devices
Wireless Listening System Installation
HOURS
Sonoma
Mon & Fri: 9am – 1pm
Tues & Thurs: 9am – 5pm
Wed: 9am – 3pm
Vacaville & Fairfield
Mon – Fri: 9am – 5pm
Other: By Appointment
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. HA-3785
CUSTOMER
LOYALTY
Based
on 194 random customer surveys made since August 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Advanced Instruments Hearing Aid Center has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 943.
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Life is all about communication. The staff of Advanced Instruments Hearing Aid Center helps their patients through the use of hearing instruments and counseling. The staff thoroughly evaluates each patients’ hearing needs and works diligently to find the best solution for each person, using a “patient-centered” approach. The new Fairfield location and the already successful Sonoma and Vacaville locations, are owned and operated by Eric Stratton. As well as being a licensed Hearing Aid Dispenser, Eric has also earned the more advanced credential of “Audioprosthologist”, and is Nationally Board Certified in Hearing Instrument Sciences. In addition to expert fitting, adjusting and repairing hearing aids, Advanced Instruments provides hearing protection devices, amplified telephones, TV Ears and wireless listening systems. They make custom earmolds for hearing aids, swimming, cell phones and bluetooth devices.
COMPANY
PHILOSOPHY
“Our purpose is to improve the quality of communication of our patients. Our goal is for every person to leave our office feeling better than when they came in. No matter what they came in for—whether it was for hearing aids or for batteries or just to have a question answered—we want them to be happy with the experience.”
EXCERPTED
SURVEY RESPONSES “They were friendly, prompt, and knowledgeable.”— Leo F. “I liked the receptionist.”—Edith A. “I like the hearing aid because it’s small and nobody knows I’m wearing it.”—Nancy W. “I am hearing things that I haven’t heard in a long time.”—Alice M. “The service was superb.”—John G.
“They were efficient and courteous.”—Sue W.
