Auto Tops & Upholstery

Santa Clara County

Premier Auto Tops & Interiors

(408) 241-7090

3457 El Camino Real
Santa Clara, CA 95051

www.premierupholstery.com premier1@premier
upholstery.com
Roth and Suzanne Schleck, Owners

SERVICES
Convertible Tops
Auto Interiors
Leather Repairs & Replacement
Insurance Repairs
Seats, Carpets, Headliners
General Upholstery
Boats, RV’s, Airplanes, Commercial

HOURS
Mon – Fri: 8am – 5pm
Sat: By Appointment

CREDIT CARDS
MasterCard, Visa, Discover

GUARANTEES
All Work 100% Guaranteed

EMPLOYEES
10

Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 553 random customer surveys made since April 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Premier Auto Tops & Interiors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 252.

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Survey Comments

Premier Auto Tops and Interiors (Premier), founded in 1965, has been owned and operated for ten years by Roth and Suzanne Schleck. The company specializes in top and interior work for cars and boats. Premier is the only Bay Area trim shop recognized by the Better Business Bureau, the Automotive Service Councils of California, and Diamond Certified®.

Premier, in its sixth year, is one of the longestawarded Diamond Certified companies. As of this writing they have had 503 customers surveyed with 96.62% responding “yes” to the question “Would you use this company again?” Additionally, over 56 new car dealerships and body shops use Premier regularly to do their top and interior work right every time. These dealerships include BMW, Mercedes, Audi, Porsche, Jaguar, Lexus, Acura, and Cadillac.

Each visitor receives a free estimate/consultation and a written quote. Because it is one of the Bay Area’s largest trim shops, Premier’s customers enjoy fast turnaround – 86% of jobs are finished the same day. They have expertise in 18 specialty top/interior areas and have 25,420 leather, vinyl, and cloth samples to assure the very best possible match to a customer’s interior or top. Finally, Premier offers transportation solutions because they understand it’s hard to be without your car. Check their website at www.premierupholstery.com for the most comprehensive source of information for repair/replacement of convertible tops, interior leather work, and many other related subjects.

COMPANY PHILOSOPHY
“Every Premier customer deserves the highest quality craftsmanship and honest reliable service. We treat customers, employees, and suppliers in an ethical, honest and straightforward manner. Your satisfaction is our top priority.”

EXCERPTED SURVEY RESPONSES
“They are excellent at what they do. I was very pleased.” —Richard H.

“They are competent, courteous and do high quality work.” —John W.

“They were straight forward and gave me a lot of information to think about before I made my decision.” —Larry B.

See Survey Comments