Lighting Showrooms

Santa Clara County

Beacon Lighting

(408) 736-4505

550 W. El Camino Real
Sunnyvale, CA 94087

Serving the Entire Bay Area

George Grunbaum, President

SERVICES
Specializes in Residential Lighting
Contemporary Traditional
Fixtures
Table/Floor Lamps
Recessed/Trac/Monorail
Low Voltage Systems
Shades
Furniture/Mirrors
Parts
Repairs
Accessories

HOURS
Tues – Sat:  9:30am – 7pm
Sun – Mon: Closed

CREDIT CARDS
MasterCard, Visa, American Express, Discover

EMPLOYEES
12


Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since June 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."


RATING STATUS
We declare that Beacon Lighting has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 0900.


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Survey Comments

Beacon Lighting is a family owned business founded by Henry & Catherine Grunbaum in 1959. Beacon Lighting specializes in residential lighting of all kinds: contemporary or traditional fixtures, including crystal chandeliers, table & floor lamps, low voltage monorail and trac lighting systems, recessed lighting (both line voltage and low voltage), bath fixtures, outdoor fixtures as well as beautiful home furnishings and accessories.

Beacon Lighting also handles repairs, rewiring, lamp parts and bulbs.

George Grunbaum, began with Beacon Lighting when he was very young and became a regular employee in the warehouse in 1976 and became President of the company in 1990.

COMPANY PHILOSOPHY
“The staff at Beacon Lighting is committed to high quality customer service and love what they do. Not only do they treat the customer with care and respect, they also furnish them with the product that they need. The key to our company’s success is that we listen to the customer. We stand behind the products that we sell and believe in what we do. And because most of our business comes from referrals, we have to be the best at what we do to keep our customers satisfied. We are prompt, knowledgeable and honest. We don’t want our customers to have to wait a long time to be serviced, so we also do everything we can do to accommodate each customer as quickly as we can.”

EXCERPTED SURVEY RESPONSES
“Everyone was very helpful, and they were able to come up with a solution for my lighting prob­lems.” —George H.

“They were very informative, and they repaired two or three of my old lights. They called me right away when the parts came in and fixed my lights.” —Ed B.

“We found the quality and style of lamps we were looking for in their catalog. We were very im­pressed with the service we received.” —Joan S.

See Survey Comments

 

 


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