Auto Transmissions

Santa Clara County

B & J Transmissions

(408) 292-5222

(408) 292-4381 (Fax)

65 San Jose Ave
San Jose, CA 95125

www.bjtransmissions.com
bjtrans@sbcglobal.net
Ben Villafaña, Owner

SERVICES
Axles
Clutches
Differentials
Transfer Cases
Transmissions, Domestic and Foreign

HOURS
Mon – Fri: 8am – 5pm
Sat: 8am – 12pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover

MEMBERSHIPS
ATRA

EMPLOYEES
3

GUARANTEES
12 months or 15,000 miles


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 161613

CUSTOMER LOYALTY
Based on 175 random customer surveys made since August 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that B & J Transmissions has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 326.


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B & J Transmissions of San Jose

Ben Villafaña, owner of B & J Transmissions, has been involved in the auto industry for more than 30 years. He has spent 19 of those years mastering his skills repairing and rebuilding automatic and standard transmissions.

If you’re mindful of when your car needs periodic maintenance on the transmission or related components, B & J Transmissions can do that job. If your car is cranky shifting down to third or up to fourth, or complaining in between, bring it in and B & J Transmissions will use their computerized diagnostic system to find out what’s wrong and how to make it right. And they’ll give you a free estimate.

Se habla Español.

COMPANY PHILOSOPHY
“We believe that the only way to do a job is to do it right the first time. Nobody has the time or needs the inconvenience of bringing their vehicle back to the shop because something wasn’t done correctly! From quality of workmanship to attention to detail, we treat each customer’s car as carefully as we would our own. Our family owned and operated business always gives every customer honest and fair, high-quality service.”

EXCERPTED SURVEY RESPONSES
“I like their attitude and reliability. They do a good job and if you have a problem, they fix it.” —Enrique L.

“They’re nice, honest and explain things.”—Ann M.

“B & J Transmissions showed us what was wrong and were honest. They gave us options and great customer service.”—Tonga T.

“I appreciate the fact that they call me before they do the work to see if it’s okay.”—Victor R.

“They’re very honest and they keep prices low. Also, they speak Spanish.”—Daniel B.

See Survey Comments



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