Tom’s Appliance Service has provided top-notch appliance repair for nearly four decades and has earned the distinction of becoming the first Diamond Certified appliance service company in Santa Clara County. Tom’s Appliance Service was established in Los Gatos in the 1960s by Tom Hughey who operated it until his retirement. In 1999 Jorge Paiva took over ownership. He and his team continue to provide excellent appliance service throughout Santa Clara County and carry on the tradition of quality for which Tom’s Appliance Service is known.

For the past ten years, Tom’s Appliance Service has specialized in the repair of only the best quality brands such as: Sub-zero, Wolf and Scotsman. In fact, Tom’s Appliance Service is one of the few appliance repair companies in the Santa Clara Valley that is factory-authorized for these manufacturers’ warranty repairs. The Tom’s Appliance Service people are actually trained at the Sub-Zero and Wolf manufacturing facilities in Madison, Wisconsin. Jorge and his team fully understand how much you have invested in your high-end appliances. You’ll always get honest recommendations and impeccable service. Why would you trust anyone else?

COMPANY PHILOSOPHY
"Our goal is to be a company that people feel good about calling; one they trust to do good, honest work at a fair price. We deliver the same quality of service to every customer, regardless of the size or cost of the job. Whether they live in a multi-million dollar home or a tiny apartment, we want to make them feel like they are the most important customer in the world.”

EXCERPTED SURVEY RESPONSES
“They seemed to really know a lot about the specific brands I had. They were always able to fix them quickly.”—Susan B.

“He was very quick, neat, and very courteous. I didn’t feel uncomfortable with his presence. He was perfect, very professional.”—Nancy L.

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