Decks & Patios
Santa Clara County
M&M Builders
(408) 315-5388
(408) 297-7787 (Fax)
Serving Santa Clara and San Mateo Counties
www.deckandarbor.com
mark@deckandarbor.com
Mark von Dohren, Owner
SERVICES
Redwood, Trex, Evergrain and Timbertech Decks
Arbors, Trellises and Patio Overhangs
Retaining Walls
Exterior Carpentry
Design
HOURS
Mon – Fri: 8am – 5pm
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 450459
CUSTOMER
LOYALTY
Based
on 27 random customer surveys made since September 2008 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that M&M Builders has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 1418.
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In 1981, M&M Builders opened its doors to the Silicon Valley. Specializing in natural and synthetic decks, arbors and exterior carpentry, the company’s goal is to integrate high quality woodwork with the landscaping to create an outdoor environment that is beautiful, durable and unique. Mark von Dohren founded the company to fulfill a desire to provide a level of craftsmanship and service that exceeds all expectations. Mr. von Dohren is a hands-on owner who enjoys being involved with his team on every job. He’s always on hand to answer questions, give progress reports and consult with you through every phase of the project. Nothing excites him more than taking your ideas and making them happen! A personal commitment to his work and to the customer is evident in everything he does and is arguably the key to M&M Builders’ quarter century of success. Equally passionate about giving back to the community, M&M Builders has donated nearly $40,000 to local and global causes. Isn’t that the kind of company you’d like working for you? To see over 300 pictures of their work, visit their website at www.deckandarbor.com.
COMPANY
PHILOSOPHY
"The cornerstone of our business is the time-honored belief that customer service is top priority. We truly care about what we do. From returning phone calls promptly to the quality of our work to finishing up the last little detail – it all matters to us. People matter to us. You matter to us.”
EXCERPTED
SURVEY RESPONSES
"They do beautiful work. They are very knowledgeable and skilled. I also like Mark’s personal attention to customer service.”—N. S. D.
