Auto Repair
Santa Clara County
Helming's Auto Repair
(650) 988-0460
2520-G Wyandotte Street
Mountain View, CA 94043
www.helmings.com
helmingsauto@comcast.net
Mike and Leane Reelfs, Owners
SERVICES
American, European & Japanese Vehicles
Computer Diagnostics
General Repair & Maintenance
Hybrids
30K/60K/90K Services
Smog Inspection & Repair
Expert Electrical Troubleshooting
HOURS
Mon – Fri: 7:30am – 5:30pm
Sat: By Appointment
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 217167
CUSTOMER
LOYALTY
Based
on 150 random customer surveys made since August 2007 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Helming's Auto Repair has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 1126.
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Helming’s Auto Repair opened its doors on April 1, 1976. They still joke about the fact that they had no customers that April Fool’s Day. Things have definitely changed. Mike and Leane Reelfs took over Bob Helming’s successful and well respected business in 2001 and carry on the tradition of being one of the area’s most reliable sources for auto repair. The Reelfs call Mountain View home and enjoy living and working in their community. Helming’s Auto Repair is a small shop with a family feel. But don’t let the size fool you; Mike and his ASE Certified Technicians have over 50 years combined experience. They have the expertise to do everything from an oil change to a smog certification to major repairs. They’re also renowned for electrical problem solving and fuel injection diagnosis and repair. All makes and models are welcome. With their 24-hour drop-off service you can leave your car when it’s convenient for you. The technicians at Helming’s undergo continual training to keep up with the latest technology and trends in the auto industry. They’re a Clean Bay Business and use ecologically responsible methods.
COMPANY
PHILOSOPHY
"We always treat our customers with honesty and they appreciate that. We’re straightforward about what their car needs and we don’t suggest unnecessary repairs. Our goal is to keep them safe while they’re on the road and help avoid problems from occurring down the line. Because we live and work in the same community, our customers are also our friends – and we treat them as such.”
EXCERPTED
SURVEY RESPONSES “They were very efficient and able to accommodate what I needed done on time.”—Keith L. “I think they do high-quality work.”—Paul A.
“They are straightforward about what’s going on. They are very competent.”—Jill B.
