Auto - Smog

Santa Clara County

Driven Auto Care

(650) 967-3569

(650) 967-3759 (Fax)

826 North Rengstorff Avenue
Mountain View, CA 94043

Serving Santa Clara County

www.drivenautocare.com
info@drivenautocare.com
Paul Jancis, Owner

SERVICES
Full Service Auto Shop
Factory Recommended Service
Check Engine Light Diagnostics
General & Major Repairs
Scheduled Maintenance
Shuttle Service
Smog Inspection

HOURS
Mon – Fri: 8am – 5pm
Sat: 9am – 4pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover

GUARANTEES
12 Months/12K miles on Parts and Labor


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 250602

CUSTOMER LOYALTY
Based on 125 random customer surveys made since September 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Driven Auto Care has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1416.


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Driven Auto Care has been serving Santa Clara County from its Mountain View location since 2007. Owner Paul Jancis is a Certified ASE Master Technician and a Certified Nissan Technician. He began his career working for dealerships but quickly realized that the corporate approach to customer service didn’t mesh with his personal work ethic. The desire to give something more to the customer was the impetus behind his decision to go into business for himself.

The Driven Auto Care shop offers dealershipquality services performed by expertly trained technicians using the latest technology and equipment. As a full service shop, they do everything from basic oil changes and factory recommended maintenance to major repairs and smog inspection. And yes, they can diagnose those pesky “check engine” light problems that make so many automotive shops throw up their hands in despair. They work on both domestic and foreign vehicles and specialize in Nissan, Infiniti, Honda, Acura, Toyota and Lexus. Conveniently located on Rengstorff Avenue, Driven Auto Care offers weekday and weekend hours that fit anybody’s busy schedule. If you want to experience auto service the way it should be – dependable, honest and friendly – then don’t drive any further than Driven Auto Care.

COMPANY PHILOSOPHY
“Our goal is to give people the most positive auto care experience possible at a reasonable cost – to give them services and amenities that they’d expect from a top dealership with the kind of pricing and personal attention that can only be found at an independent facility.”

EXCERPTED SURVEY RESPONSES
“Their customer service is extremely focused on customer satisfaction. They have professional workmanship and a good understanding of their customers’ situations. They did everything to my expectation.” —Chano Z.

See Survey Comments



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