Auto Repair - Hybrid Specialist

Santa Clara County

Allied AutoWorks

(650) 947-7228

1540 Miramonte Avenue
Los Altos, CA 94024

(650) 968-7227

2073 Grant Road
Los Altos, CA 94024

www.alliedautoworks.com
service@alliedautoworks.com
Brian and Amanda Aberg, Owners

SERVICES
All Makes and Models
Computer Diagnostics
Drop Off & Delivery Service
General Repair & Maintenance
Hybrid Specialist
Shuttle Service

HOURS
Mon - Fri: 8am - 5 pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover

MEMBERSHIPS
ASE Certified

EMPLOYEES
12

GUARANTEES
24 months/24,000 miles


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 210247, 193819

CUSTOMER LOYALTY
Based on 125 random customer surveys made since July 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Allied AutoWorks has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1383.


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See Survey Comments

Allied Auto Works was opened in 1984 by Brian and Amanda Aberg. Brian diagnosed and serviced vehicles while creating a reputation for quality, value and service. By 2000, the business had grown and a second location was opened. Since customer service is a top priority, each shop is fully staffed for your needs. Brian oversees operations, while Amanda is Human Resources. They work on all makes and are one of the only Hybrid specialists in the Bay Area. They have been named a top shop by independent consumer reviews for years and awarded “The Clean Bay Business Award” for over 15 years. Brian graduated from Sequoia Automotive Institute in 1981 and was awarded the “Director’s Award.”

Allied Auto Works mission is to keep your vehicle performing to its full potential throughout its life. They are a complete maintenance and repair facility including diagnostics and classic car restoration. Every vehicle is carefully serviced and inspected using the latest technology, equipment and information available for your vehicle. Work is performed by ASE technicians followed by 24,000 mile/24 month warranty. The waiting area has internet connection. Shuttle service in the local area and discount rental car is available. Online appointment scheduling is available. www.alliedautoworks.com.

COMPANY PHILOSOPHY
“We attribute much of our success to our dedication to customer service. It sounds clichéd, but the customer really does come first. Eighty-five percent of our customers are women and they trust us to make sure their vehicle is safe and reliable and we listen to their concerns. The quality of the work has to be exceptional in both workmanship and service to the customer. We ensure that every customer goes away happy, returns to us for future work and recommends us to others.”

EXCERPTED SURVEY RESPONSES
“They explained everything to me. Being a woman, this was important.”—Irene I.

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