What did you like best about Burlingame Plastering & Stucco, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/3/09 and 1/8/09. Customer last names have been initialized for privacy. 

“Promptness” —Mike F.

“I like his flexibility and his ability to get the job done.” —Kevin G.

“Mike was accommodating. He explained everything well. He did troubleshooting and was willing to compromise. He worked with me.” —Bill G.

“When I need him, he is there.” —Matthew J.

“Their work ethics, and their pricing was really good. They were on time and clean. I liked the quality of the work. Above all, I liked their neatness.” —John K.

“They were one of the best subcontractors that I have used. They were punctual, the price was good, and the quality of their work was excellent.” —Kierian M.

“They were really good, on time, and quick. Mike was really personable. The work was great and they got it done quickly. There were no hold ups.” —Brian S.

“Their promptness and attention to detail” —Hunter

“Everything, I cannot, under any circumstance, complain about Mike and the stucco guys. They are the best.” —James

“They are a good, friendly company. They do it when they say they are going to do it. They do a really good job. I am completely satisfied.” —Michael

“They did prompt, clean work. The work was really great.” —Dirk B.

“Customer service, I liked the personal assistance by the owner and the manager. Their quality was excellent.” —Henry B.

“I thought he was very forthcoming. He said it like it was and did it very well.” —Thomas C.

“They cleaned up very well. They didn't goof around and they got right to work. They were efficient, pleasant people.” —Gary D.

“The quality” —Bruce F.

“They are sort of casual.” —Paul S.

“They were on time and they did a good job. They got it done quickly and on schedule. The finished work was very good.” —Bill 

“It was a quick response. They were on time when we set up meetings and quick to get to the job. They took care of business in a timely and professional manner. They also took care of cleaning up after they were done. If all of my subcontractors were of that caliber, I would be a happy camper. I had never met the folks before. This was my first time being their customer. It was in response to a job we had in the Peninsula, where we don't generally do jobs. He was quick to call me back. He met us out there and got the job done. It was great.” —Ron

“Everything, they have a good price and good quality.” —Kevin B.

“They are pretty reliable. They seem to really care about their work.” —Rob J.

“The finished work” —Ken S.

“He was here when he said he was going to be. The quality of the work was very good. They did what they were supposed to do. They promptly cleaned up their mess and they did it in a timely fashion.” —Charlie

“The price” —Dave

“They were very responsive. They had a sense of urgency. My phone calls were answered promptly. I was able to communicate via email, which was really good for me. I didn't have to talk on the phone. I could just email them. They showed up when they said they would and they finished when they said they would. There were no surprises. Overall, I was really happy.” —Nadine

“There was a man named Michael. He was very responsive and very thoughtful.” —Tami

“Communication, and they were prompt. I could communicate with them by telephone and email.” —Craig

“Price” —Bryan R.

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