The Legacy Paver Group is a second-generation hardscape company based in the Bay Area since 2001, with roots in Germany and the United Kingdom dating back 30-plus years. The company utilizes its comprehensive stone and paver abilities (which include custom designs and color blends) to handle a wide variety of commercial and residential projects, including driveways, patios, pool decks, pathways and steps, walls, outdoor kitchens, and fire pits.
Co-owner Hayley Johnson says The Legacy Paver Group’s full-service approach to its installations has been an important part of its success because it gives clients a single point of contact throughout every step of the process. “Our ability to design and build allows us to work closely with our clients and create plans that best fit their needs.”
In order to maintain a high level of quality control, The Legacy Paver Group provides every paver installation project with the hands-on expertise of its owners. “Sean [Kaslar, co-owner] and I are fully invested in every project,” says Ms. Johnson. “We go onsite, spend time with the client and provide progress reports to make sure they’re well-informed every step of the way.”
“Our clients are the most important aspect of our business, so we always make sure their projects are completed to their exact specifications. Our hands-on approach ensures we’ll always be available to answer questions, make changes and collaborate with our customers to produce the best possible results.”
Basic maintenance will extend the life of your paving stones and reduce the need for future repairs.
When installed on a well-prepared base, paving stones can create a high-quality surface that lasts for generations and requires very little upkeep. Despite being relatively low-maintenance, there are still basic steps you can take to keep your paving stone surface in the best possible condition. Consider the following tips:
Preventing weeds
If you notice weeds growing between your paving stones, it’s because windblown seeds have lodged themselves in the joints, not because they’re growing organically out of the bedding sand. You can use herbicides to get rid of them, but consider using an environmentally-friendly product that won’t pollute surrounding water supplies when you wash it off the surface. You may also consider having a professional seal the pavers and joints—it’ll lock the sand in the joints and make it impossible for weeds to grow.
Color and wear
If your paving stones are colored, that means pigment was added to the concrete mix during the production process. The pigments are held in place by the cement in the concrete mix, so their properties don’t really change over time. As your paving stones wear down from car/foot traffic or weather conditions, the color pigments start to erode and gradually change color. One way to slow down the rate of this color change is to clean and seal the surfaces of your pavers, which can also prevent dirt from lodging in the surface.
Removing oil stains
Your paving stones won’t necessarily be damaged by a car that’s leaking oil, but the stains can be difficult to remove. The best course of action is to treat stains as soon as possible—the longer they stay on the surface, the deeper they’ll penetrate. Quickly wipe off any surface oil, apply some liquid detergent, allow it to soak for a few minutes, and wash your pavers with hot water. If a stain is particularly tough or has been sitting for too long, it might require several treatments. Badly stained pavers can be removed and replaced.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for paving stone companies that have earned the prestigious Diamond Certified award. For The Legacy Paver Group, the key to achieving and maintaining high levels of customer satisfaction is taking a collaborative approach to every project that ensures all the client's needs are met. "We take our time and help our customers determine exactly what they want so they'll be able to enjoy their paving stones for many years," says co-owner Hayley Johnson. "We don't just use pavers left over from previous jobs–we tailor every project to each client's specific needs."
The Legacy Paver Group is a second-generation hardscape company based in the Bay Area since 2001, with roots in the United Kingdom and Germany dating back 30 years. The company utilizes its comprehensive paver and stone abilities to handle a wide variety of commercial and residential projects, including driveways, pathways and steps, patios, walls, pool decks, fire pits, and outdoor kitchens.
Unlike less experienced paving stone companies that strive to complete jobs as quickly as possible by focusing solely on the surface quality of their installations, The Legacy Paver Group is committed to providing every project with high-quality workmanship from the foundation up. "We spend a lot more time on preparation than most companies," affirms Ms. Johnson. "The design of a paving stone project is what you immediately see, but what goes on underneath is even more important. We put extra time and care into each project to make sure it's done right."
Another distinguishing attribute of The Legacy Paver Group is its dedication to providing honest estimates that never change throughout the course of its clients' projects, which Ms. Johnson says isn't always a given in the paving stone industry. "Our numbers are real and they don't change–the amount we quote before our work begins is the amount the customer pays at the end. Our clients really appreciate that type of honesty. If they make change requests to their projects after we start, we work with them to set expectations, discuss potential cost increases or savings, and show alternative options wherever possible. There are no surprises on our final bills."
