Paul Bigham, Owner

One Hour Heating and Air Conditioning, an independently owned company, is part of a national franchise dedicated to providing superior products and customer service. They specialize in installing and maintaining the highest quality heating and cooling systems available. Professional, highly trained technicians can design an energy-efficient climate control system or upgrade the current system for any home. They also offer a variety of air quality products that remove allergens and impurities to maintain a healthy living environment. Affordable maintenance programs offer a lifetime warranty on all repairs and ensure that your heating and cooling system operates at peak efficiency and provides you with years of comfort.

One Hour guarantees on-time service, and backs it up by promising that if their technicians do not arrive on time, or if the customer is unhappy with the service provided, the customer doesn’t pay a dime. All of their associates participate in ongoing training to keep their mechanical and customer service skills honed. With mandatory background checks and drug testing, One Hour will never put a person in your home that they wouldn’t want in theirs.

COMPANY PHILOSOPHY
"The customer is the main focus of our company. We’re constantly looking for ways to improve our service. The only way to keep people happy is to understand exactly what they expect. We consider our customers to be our partners, and we make it a point to keep in touch and listen to what they have to say. Every comment and suggestion, no matter how small, helps to make us better.”

EXCERPTED SURVEY RESPONSES
"I liked their workmanship, plus they were right on time with the installation and to check the unit a year later.”—Rowland T.

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