What did you like best about Salinas Auto Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/21/08 and 1/30/08. Customer last names have been initialized for privacy.

“They were personable. Kris was super nice and super helpful. Sal, the guy who fixed my car, was great too.” —John S.

“They really work with you.” —Larry H.

“The quality of work, they're pretty timely on what they say. They're prompt and they have good quality service.” —Angekita H.

“They were easy to do business with. They took care of the problem.” —Tony V.

“They were personable, very kind, patient and they did very good work.” —Efrain S.

“The work was done when it had to be done.” —Humberto G.

“They were courteous, kind, friendly and very helpful.” —James F.

“They're very helpful.” —Julie A.

“Their customer service, promptness and friendliness, they're good all the way around.” —David C.

“The service, they take care of business.” —Enrique B.

“Customer service” —Paul R.

“They were friendly and knowledgeable. They gave me a good deal.” —Nelda R.

“They were knowledgeable and friendly. I've used them three or four times in the past and have always been completely satisfied with their services.” —Al P.

“Everything, they are great. They are the best in town.” —Mike L.

“They were very courteous and helpful.” —Rosemary D.

“The service I received from Salinas Auto Center was very good.” —Dionicio G.

“The quality of their workmanship, I've been there many times.” —Kevin L.

“Customer service” —S. V. C. C.

“They are very helpful and friendly. Their work is very good and they give me fast service.” —Matt L.

“They pay attention to detail and treat me like a person, not just a customer number.” —Joe B.

“They are very friendly and they do great work.” —Scott M.

“Honesty, timeliness, quality and professionalism” —Kathy Y.

“They were very efficient, thorough and they completed the service on time.” —Richard P.

“They dealt with my situation in a very personable manner. I was treated like an individual, not like a car part.” —Carrie D.

“Everything, they were efficient and kept me informed all the way through.” —James K.

“The good quality of work and the good workers, I've been bringing my cars to them on regular basis for many years.” —Scott N.

“They deliver and have reasonable prices.” —Jordan W.

“They told me when I was going to have my car back. They didn't drag it out. They were good about getting the estimate taken care of.” —Leigh S.

“I liked their ability to cooperate and get the work done fairly quickly.” —Thomas P.

“They've been very friendly and generous with me. I have used them twice.” —Lisa G.

“I liked the service they provided. They did very good work and the people at Salinas Auto Center were very knowledgeable.” —Fernando R.

“They provided an excellent service. I was very happy with them. I will use them again.” —Michael D.

“They fixed my truck quickly and put the equipment back on.” —Denise W.

“The people that work there are very amiable and attentive to their customers.” —Tminerva V.

“They did an excellent job fixing the hood of my truck.” —Charles S.

“They are honest, prompt, friendly and they do good work.” —Mike T.

“They were quick, responsive, and they did a good job. They accommodated my needs very well. Their prices were fair.” —Richard O.

“They did a good job on my vehicle. I liked everything about them.” —Clemente R.

“Everything, they did the work in a timely manner.” —Balvina C.

“They were very reliable and they got the job done on time.” —Jose H.

“The way they handle everything, they are the best in town.” —Mark C.

“The quality” —Michael G.

“Their quality is high and they keep me informed.” —Roger N.

“In general, the service is what I liked best. Since the first time I started going there, they've always been there to serve. They don't leave you waiting forever like other shops.” —Lorene V.

“I like the service and the way they treat people.” —Georgina A.

“They were direct and honest. They did a good job and the price was reasonable.” —Henry L.

“They were very courteous and prompt. They gave me a good estimate. They explained everything that was going on with the car.” —Sally T.

“They have good customer service and they are always willing to explain things.” —Nancy N.

“The guy who worked on my car, whose name I've forgotten, was very straightforward and very friendly. Overall, he was a good guy.” —Chris P.

“The service shop was very helpful. They went through everything and their timing was perfect.” —Marta G.

“They were pretty nice and quick. They stuck to their time frame and did what they were supposed to do.” —Carrie S.

“They were nice and friendly.” —Stanley D.

“They have excellent customer service.” —Argie B.

“They are super responsive. I know things happen in any business, but when something happens at Salinas Auto Center, the people there are very communicative. I like that about them.” —A. C. H.

“They were efficient, on time and I didn't have to wait long.” —Sandra S.

“They treat their customers very well and are always helpful and personable. From the prices I've seen, their services are very well priced.” —Raul L.

“They were very prompt.” —Veronica G.

“When they finished the work, the car looked beautiful. They're nice people.” —Zelma R.

“They had good customer service and they were a lot better than other shops out there.” —Matthew C.

“Because we bought a car from them, they gave us free oil changes for life.” —Pete J.

“They provided good service. The people in the front were very helpful and nice.” —Maria D.

“The work they did was fine.” —Epifania C.

“I like that they are attentive and they really listen.” —Jose C.

“They do the work that needs to be done. They are very professional and good.” —Hervey D.

“They were nice.” —Martin M.

“The work they did was very good.” —Hector O.

“We use them to service our company vehicles, which need to be serviced expediently. Salinas Auto Center is pretty good at getting the cars done on time. We use them quite often.” —Jennifer B.

“They were very personable and quick.” —Raul R.

“After my car got stolen, I brought it into their shop to get it fixed. They returned the car to its original condition.” —Irisbeth

“They were very fast at servicing my car.” —Alejandro F.

“They run a good operation and the work is good.” —Trinadad C.

“I was satisfied with their work. They were very attentive.” —Rosaura A.

“The customer service was really good.” —Cirilo A.

“They were very helpful and they knew what they were doing with my old Chevrolet.” —Gregorio R.

“I trust them.” —Jeanette K.

“The service was good. I had a good experience.” —Antonio C.

“They do the work as fast as they can. They are very honest.” —John O.

“The way they treated me was fabulous.” —Athena S.

“They did a good job and had good workmanship.” —Maria Z.

“They were very prompt and provided good service.” —Ytina H.

“Their attention to detail and fast service” —Juan N.

“They are personable and friendly.” —Arturo B.

“They're very nice people and they always have time for me.” —Barbara O.

“They took care of business.” —Michael T.

“They were straightforward. They did a good job getting my car back when they said they would.” —Norman M.

“They were friendly and quick.” —Christopher M.

“They were very personable and they were able to explain what was going on with my car.” —Miguel A.

“The way they take care of me, the service is fast and complete from top to bottom.” —Audry C.

“They were helpful and they knew what they were talking about. Their customer service was great.” —Candice C.

“They were very prompt. I was satisfied with what they did.” —Dorothy B.

“When I took my car there, they did a good job. The man who runs the shop is nice and he guarantees the paint job.” —Rosie R.

“The people were nice.” —Maria M.

“They were very personable and nice.” —Eric C.

“He did a fair job on the car.” —Louis R.

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