Flooring

Monterey & San Benito Counties

Old Town Carpets, Inc.

(831) 754-2036

329 Monterey Street
Salinas, CA 93901

Serving Monterey, Santa Cruz and Santa Clara Counties

www.oldtowncarpets.com
Brad.griffin@
oldtownabbeycarpets.com

Brad Griffin, President

SERVICES
Carpet, Tile, Hardwood, Vinyl, Laminate
Window Coverings
Sales & Installation

HOURS
Mon – Fri: 9am – 5:30pm
Sat: 10am – 4pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa
Financing Available

EMPLOYEES
4

GUARANTEES
60-Day Replacement Guarantee



Workers Comp Insurance
Liability Insurance
State License No.
690996
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since February 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Old Town Carpets, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1302.


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Survey Comments

People have been walking all over Old Town Carpets for over forty years. Brad Griffin is the second-generation owner of the Salinasbased company founded by his parents to serve Central Coast clients. With products and services that are simply outstanding, it’s no surprise that Old Town Carpets is the premium home design center and a leader in floor covering sales in Monterey County.

If there’s a floor to be finished, Old Town Carpets has it covered. They’re old hands at residential, commercial, government and industrial projects, both new construction and remodeling. A huge selection of flooring products from top manufacturers makes choosing the only problem you’ll face. Treat yourself to luxurious carpeting. Indulge in the timeless beauty of hardwood or tile. Or opt for vinyl or laminate flooring as durable alternatives. The Old Town Carpet staff will discuss your design goals, help you pick products that suit your style and budget and follow up with expert installation. Afterwards, they’ll supply detailed instructions on how to care for your flooring and keep it looking like new.

Carpet and hard surface flooring come with a 60-day guarantee; if you’re not happy with it Old Town Carpets will replace it. Credit cards are accepted and financing is available—call Old Town Carpets for more information.

COMPANY PHILOSOPHY
“Many things have changed through the years, but our way of doing business hasn’t. We treat everyone like family and are committed to providing excellent work at a fair price. We design with the customer’s wishes in mind, pay attention to detail and make sure the customer is happy before we call it a day.”

EXCERPTED SURVEY RESPONSES
“The personable service and the quality of their inventory, they are really awesome. We use them all the time.”—C. P.

“I liked the people and the service I received. I thought their service was stellar.”—G. M.

“There was always someone there to answer all of my questions.”—Donna C.

See Survey Comments

 

 


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