Plumbing
Marin County
William Gotelli Plumbing, Inc.
(415) 457-1145
(415) 456-1744 (Fax)
Serving Marin, Sonoma, San Francisco & Alameda Counties
www.gotelliplumbing.com
lauralee@gotelliplumbing.com
Laura Lee Pokovich, President
Frank Gonterman, Vice President
SERVICES
Residential/Commercial
Service/Repair
New Construction/Remodel
Snaking/Drain Cleaning
Sewer Video
HOURS
Mon – Fri: 8am – 4pm
CREDIT CARDS
Visa
MasterCard
EMPLOYEES
25
BRANDS
Bradford White
AO Smith Water Heaters
Aqua Peck Piping & Fittings
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 254603
CUSTOMER
LOYALTY
Based
on 200 random customer surveys made since June 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that William Gotelli Plumbing, Inc. has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 914.
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After graduating from San Rafael High School in 1958, William Gotelli attended Plumber Apprenticeship School under Plumbers Local #38 Union. He spent nine years in the plumbing trade and became a Master Plumber. In 1985, he started a small plumbing business out of his home that grew to its present location with 25 employees. He is well known and respected in the plumbing trade and is a member and former president of the Plumbing, Heating & Cooling Contractors of the Redwood Empire. William Gotelli Plumbing provides service in the design and installation of plumbing systems for new construction, drain clearing and all aspects of the plumbing home service business.
COMPANY
PHILOSOPHY “Our service technicians are highly trained professionals, through the PHCC Apprenticeship Training Program, to ensure that we are sending the most well trained personnel to our customer’s home. We keep up on new technology, designs, materials and styles to increase efficiency, environmental compatibility and aesthetic value. Our service is what makes us stand out and our good will is what makes our customers come back.”
“A fair price for the highest quality work is what we deliver. The customer is the most important thing. Repeat and referral business is our bread and butter.
EXCERPTED
SURVEY RESPONSES “They answered all my questions on the phone. They gave me a fair price.”—Paula S. “They’re just fabulous. Tim is awesome. He takes care of everything.”—Betty S. “They showed up on time, their service was excellent, and everything went well.”—Jane B.
“They showed up when they were supposed to and did what they were supposed to do.” —Sheva F.
