What did you like best about Rafael Jewelers?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/20/06 and 8/22/2007. Customer last names have been initialized for privacy. 

“I like the way they polish the jewelry for free.” - Cynthia A.

“Anthony was very helpful and cordial. He gave me a lot of information.” - Jerry A.

“They are friendly and helpful.” - Ken A.

“They are honest, and they get things done in a timely fashion.” - Darrell A.

“Friendly service” - Stephen A.

“Their attentive service” - Karen B.

“They were willing to spend time with me.”
- Steve B.

“They have personalized service.” - Tom B.

“Convenience” - Fred L.

“They seem like a very nice family.” - Barbara L.

“Both Tony and Maryann make us feel welcome. They are very helpful and in tune with what the kids like these days.” - Barbara L.

“The excellent service and quality items”
- Russell L.

“I really like their attention to detail They explain things thoroughly making sure that I'm getting what I want and what I'm paying for. I don't feel pressured at all. They are friendly, and it's a very welcoming environment. It's just nice dealing with people like that. Tony's wife is very sweet, and I like the dogs. ” - Cynthia J.

“I've dealt with Tony a number of times, and I've been very happy with the personal service.”
- Andy J.

“Convenient location, friendly people, and family owned” - Margaret K.

“Personal service ” - Lorraine H.

“Personal service” - Steven H.

“They were just great at everything.” - Eugin H.

“They're friendly and service oriented. We like these people.” - George H.

“I can't tell you enough good things about them. What I like best is that they are trustworthy. They are easy to talk with but very professional. They are really good people. I tell everyone to go there if they are looking for a good jeweler.”
- Alison H.

“The selection” - Doug H.

“I just had a watch repaired and everything was fine.” - Jennie G.

“They have very good quality jewelry. They are also very service oriented. When I had a problem with my ring, they called the company and had it replaced.” - Steve G.

“Their attitude” - Perry G.

“The personal touch ” - Marcus F.

“Tony was very kind.” - Catherine D.

“The service was very friendly and personalized.” - Jim E.

“They are very easy to work with.” - Kelly D.

“He got us what we wanted at the price that was right.” - Harvey D.

“They are easy to deal with and helpful.”
- Ryan D.

“They are local, and the customer service is exceptional.” - Emmett D.

“I like their selection.” - Veronika D.

“I think they do an all around good job. They clean my rings, and I have made several purchases with them.” - Nancy C.

“They have always treated me very well.”
- Michael C.

“They are local, courteous, and professional.”
- Leslie C.

“They are very friendly.” - George C.

“I can trust the quality of their jewelry and repairs.” - Cheryl B.

“I like that they are a family business.”
- Michael B.

“I walked in off the street and found just what I was looking for.” - Jeff B.

“They are local and very personable. They treat you well, and the quality is good.”
- Francesca B.

“Tony worked with my financial situation and got me the right ring.” - Layne P.

“That they are local.” - Annette P.

“Tony and his wife are wonderful. I love the ring we bought from them. ” - David P.

“The quality of their jewelry” - Jason O.

“They got me exactly what I wanted, and they have a great eye for detail when doing settings and repairs.” - Susanne M.

“They do a nice job with cleaning jewelry.”
- Joyce M.

“They are nice people, and they have a nice selection.” - Hasan L.

“They made me feel very comfortable.”
- Travalyan M.

“The personal attention” - Thomas M.

“They are knowledgeable.” - Ryan M.

“They have good customer service.” - David L.

“They take the time to answer all our questions.” - Gilberto L.

“They are friendly, the quality of the service is good, and the turnaround for repairs is quick.”
- Helen S.

“I used them once to cut a ring off my finger, and they were very helpful.” - Maxine S.

“The owners are unbelievable. I just can't say enough about them. They are fantastic.”
- Robin S.

“They are a small family business as opposed to a mall or chain store.” - Pamela R.

“They are personable and well established.”
- Willis P.

“They are a small local business. They have a good reputation, and they are well established.” - Lisa P.

“They are local.” - Dave S.

“My wife likes that they remember her name.”
- Bernard B.

“They recognize me when I go in. Everything I bought there has been very nice.” - Tom K.

“I liked the informative sales staff. I also feel that I can trust them. ” - Douglas H.

“I've used them several times, and I liked the personal service.” - Paul H.

“They were just very accommodating.”
- Helen E.

“My wedding band and ring are absolutely gorgeous.” - Jennifer E.

“I feel that I'm not going to get a raw deal when I go there. I trust them.” - Shayna E.

“I like the service I received from the owner's wife.” - Steven F.

“They are easy to work with and knowledgeable.” - Henri D.

“They are friendly and helpful.” - Anthony C.

“The good service” - James C.

“They are a nice family business.” - Ted B.

“They are conveniently located, and the quality is always good.” - Antoine B.

“They are local, and we get very personal service from them.” - Ben C.

“It's easy.” - Toreben B.

“Their location is convenient for me.” - T.K. M.

“It was easy to work with them.” - Fred O.

“The customer service and staff” - Mary Ann O.

“They are friendly and knowledgeable.”
- Barbara M.

“They treat you with respect.” - Michael M.

“They are very nice, and they do quality work.” - Pari L.

“They were local and easy to do business with.” - Fred S.

“They repaired my watch quickly when I needed it.” - Phillip S.

“They are very welcoming and friendly. They don't have the snooty attitude that a lot of jewelry stores have.” - Ann P.

“They are honorable.” - Jonathan B.

“We liked the service. They were very attentive and professional. We recommend them to our friends.” - Teal H.

“They let me replace the ring that I bought from them because I wasn’t totally satisfied with it. I really appreciated that.” - Jodi F.

“I used them a lot before my wife passed away. They were always helpful, honest, and fair.”
- Robert M.

“They were convenient.” - Scott L.

“They only did a couple of small repairs for me, but they were very friendly and helpful.”
- Kelly S.

“They've been around for a long time, and they have an excellent reputation.” - Pamela S.

“They are honest.” - Carlo S.

“They are very knowledgeable.” - Chris S.

“They did a good job repairing my watch.”
- Novita S.

“They had what I wanted.” - Dan A.

“They were very nice to do business with.”
- Marco G.

“They are personable and honest.” - Damien M.

“I like the idea of doing business with a local merchant.” - Donna A.

“They had a nice selection.” - Rodney P.

“They are nice people.” - Greg K.

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