Carpet Showrooms

Marin County

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What is the best thing about Rafael Carpets?

The following are verbatim customer responses from research that American Ratings Corporation conducted since March 2004. Customer last names have been initialized for privacy. 

"Ruben is always professional and George is a real artist installing the carpets" - Elizabeth C.

"They were very warm and accommodating"
- Miki G.

"The salesperson was very nice and they did their job on time" - Marina M.

"They had the merchandise we wanted and they did the job on time" - William R.

"They were very quick in doing the work"
- Randall R.

"Ruben was great and very helpful" - Jill R.

"Their speed and service" - Cheryl M.

"They were very helpful in choosing colors"
- Jackie N.

"The choice was good and the people knew which carpet to use for what purpose"
- Helen M.

"Very satisfied with the work they did"
- Harold G.

"They were very good and installed the carpet on time, everything was good" - Jacqueline S.

"I liked the color and quality of carpet" - Eric B.

"The selection was good. The salespeople were nice" - Ann Butler Interior Design

"They did what they said they would do and they finished when they said they would finish"
- Barton Construction

"We liked the quality of work and service. And they did the job quickly" - Tom B.

"They were quick and competent and the price was right" - Cindy C.

"They did what they said they would do"
- Luciano C.

"Good selection" - Dona C.

"I've done business with Christie and they are great" - Paul D.

"They were very accommodating and very professional" - Kerry D.

"They did job well. They were also on their toes"
- Goodwin Reality

"They were better than City Carpets. They finished the job well, but City Carpets never did" - Joyce H.

"They let us have the samples that otherwise would have cost us $5. They have good selections"
- Rita H.

"I liked their efficiency in carpet installation and their quick response" - Kay H.

"They were easy to work with, good customer service from Christy and the price was good"
- Richard J.

"They were prompt and they stood by the work. They did the job and fixed what was wrong" - Sam J.

"I liked the service provided by salesmen. They did 15 jobs for me. They always did very nice work"
- Annegrethe K.

"They were honest and fast" - L.M. Construction

"I like best the ease of doing business with them"
- Sandy L.

"I like the quality of carpet" - Ann M.

"They provide good quality workmanship and they are very responsive" - Bill M.

"They got the work done quickly and they are very friendly" - Chris N.

"They were timely, convenient, and the price was right" - Carrie N.

"The gentleman I spoke with was very knowledgeable and the person who did the work was very good" - Linda N.

"They were helpful and answered all my questions, they did a good job"
- Academy Partners, LLC

"Not pushy, very nice, we got a discount, love the carpet" - Jan P.

"Quick service, quality of product was good; they were very helpful" - Carol P.

"The people are nice, explained everything; the installers were very good" - Franchesca P.

"The man who helped us was efficient, knew what he was doing, very pleasant" - Connie R.

"I like the salesman I deal with. His name is Rubin" - Kathy R.

"The people were nice and extremely competent, we also used them for our hardwood floors" - Eric R.

"They tell you the truth, they don't play games"
- Roger S.

"They were honest and reliable and cordial"
- Susan S.

"They solved the problem we had in a professional way" - Eric S.

"Ruben, the salesman" - Jason S.

"They are personable and helpful" - Michael S.

"Their prices were good" - Charles S.

"They did the work quickly and the work was fine"
- Esther T.

"The workers were pleasant" - Chris T.

"They were really fast and they could do what I asked for in a timely manner" - Leann W.

"It was convenient and pretty painless, they did a good job" - Tom W.

"They were very responsive" - Paul W.

"We got what we wanted" - Jeff W.

"They were very helpful and the job was done fast"
- Alexandra D.

"I liked the carpet and the salesman"
- David C.

"Friendly people" - Teta C.

"I liked everything about their service"
- Dino C.

"I liked the service, they were able to meet our price and very cost effective" - Kerry D.

"They made it easy for me. They were very informative" - Bonnie G.

"They do the job well" - Peter G.

"The service, quality, and professionalism were good" - Bud G.

"They were very helpful" - Meleana H.

"I like the installation I think" - Dick H.

"Christy is very good, we have worked with her several times. Was very good" - Trish K.

"They were responsive and thorough, the prices and service were good, all and all it was a good experience, I will be using them again" - Norman M.

"I'm happy with the carpeting, they were clean, got it done on time" - Janet P.

"They had the carpet we wanted" - Barbara R.

"The owner. I couldn't ask for more in the way of honesty and helpfulness" - Mike S.

"They were very friendly and willing to work with my specific request" - Nancy W.

"I liked the salesman" - Willow Properties

"The installer was very good" - William G.

"They kept their guarantee promise and their prices were good" - Brian N.

"The salespeople were very knowledgeable. They followed up with the job" - Debbie T.

"They did a good job" - Homi V.

"He was very business-like and very cooperative"
- Ann G.

"Nice salespeople" - Susan A.

"I liked the service of the service representative"
- Andy C.

"Their responsiveness. They came to do the job at the time they said" - Cicely H.

"They make selecting the style of carpet and scheduling the dates easy" - Kathryn K.

"They are punctual, I have used them in the past and I am currently giving them another job" - Charles K.

"They are helpful, they listen and knew what I was going for even though I was having a hard time explaining myself, and the selection and prices were great" - Susan M.

"They had a special on what I was looking for"
- Clyde O.

"They were fast and efficient" - Jeff P.

"The price was good" - Madeline R.

"The owner was nice and they helped me get the job done. There was a man working there who helped me with the carpet layers that I could not do myself" - Hal V.

"I use Rudy because I trust him and I like him; he does a good job and he is a fair guy. He has done floors for me and now we may have him do some carpeting" - Vic V.

"The confidence of the installer was great and the salesman was not good at all" - Weston S.

"Everything got done fast. They cleaned up well"
- Curtis R.

"They were close and convenient" - Peter P.

"They installed the carpet well. They stayed too long. Did not have all right colors trim. Not conscientious enough" - Audrey D.

"The service rep and the product" - Lori P.

"They held my carpet for a period of time until I was ready. I like that they allowed me to keep a sample" - Karen N.

"Salespeople were good" - Kristina D.

"He liked the material and that's why he selected the store" - Warren F.

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