Carpet & Upholstery Cleaning

Marin County

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What did you like best about North Coast Carpet Care?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/2/2002 and 11/7/2007. Customer last names have been initialized for privacy.

"Their quality, price and reliability." - Kevin S.

"Their promptness and the easiness to get appointments." - Lori A.

"He's a nice guy." - Scott M.

"They come on time, courteous, neat and they do a good thorough job." - Patricia L.

"They always get me in right away, they are always available, always on time and do a good job." - Mary/Oak T.

"I like everyone and the service." - Wendy T.

"They came when they said they would and their prices were fair." - Denise D.

"I like that they are usually on time, they use non-toxic products, they come up clean, there are no hidden costs and if they have special offers they stick to them." - Linda F.

"Shain's gotten out some pretty awful stains, the person who answers and schedules is great, I'm pleased with the service." - Sharon K.

"Consistency of service, very reliable and I use them in my business." - Jonathan T.

"They did a good job." - Steve H.

"Their quick response and they do pretty decent work." - Judy M.

"I liked their convenience of their appointments." - Gina M.

"They are very friendly." - Jennifer W.

"I like the crew. They do efficient work, with no fooling around." - Derek O.

"They did a good job." - Kathy T.

"They cleaned up what I wanted them to."
- Stephanie V.

"Service good, polite" - Jack V.

"I felt like I could trust them in my house."
- Debbie L.

"They did a good job." - Marsha B.

"They were really nice, and thorough. They took their time." - April H.

"They were on time, courteous, and thorough." - Ellen F.

"Prompt" - Jenny C.

"They did a great job." - Ruby B.

"I was satisfied." - Byron C.

"I like their pricing and availability." - Amber C.

"They were very prompt, courteous and helpful. They moved the furniture." - Jenny L.

"They did a good job. They are friendly and trustworthy." - Barbara N.

"They were accurate and quick." - Joanna W.

"They were prompt." - Tom C.

"They were available and responsive."
- Brook M.

"They did a good job." - Donna P.

"Thorough work and they did a great job on the spots." - Tammy Y.

"We were putting our house on the market, and we needed someone quickly. They did it within 2 days; it was an excellent job and a very good presentation." - Jenny H.

"Casey is very polite, thorough, respectful, and just got the job done." - Valerie H.

"They are very prompt and friendly."
- Evelyn H.

"They're very quick, very efficient, and they did a great job." - Steve B.

"I liked the explanation of everything they were doing." - Priscilla C.

"They did a good job, quickly, and were very polite." - Mrs. B.

"They're on time, they do what you want, the estimates are always correct, and they'll come back if you want them to." - Marcie K.

"They were effective and quick." - Walter G.

"I liked the customer service and quality of their work." - Lynn Z.

"They worked hard to get the spots out, and it looked great when they were done."
- Shelley O.

"They come pretty much right after I call them, so there's no waiting. They're courteous, and I've used them 5 times now."
- Christine J.

"We had some really dirty carpet and they got it really clean." - Barbara R.

"I've used them many times. They have good service and the kids were very nice."
- Georgia C.

"They offered a $99 sale special, and that was the main selling point for me. They were thorough, moved some furniture, and they were polite." - Libby F.

"They are very professional, and the carpets came out beautifully. I like the scotch guarding." - Jennifer S.

"The men were very professional, moved the furniture around, and the carpets came out really nice when they were done." - Susan K.

"I liked the professionalism, service, the cooperation. I've been using them for 10 years now." - Rosemary G.

"They were very professional and did a good job. However, I was just about to call them again because the stains came back up."
- John B.

"The gentleman was very diligent and courteous, and he did a precision job on the carpets." - Al M.

"The personalities" - Joan E.

"Customer service" - Ellen T.

"They were very friendly and polite." - Mary W.

"They clean well, and they were only 15 minutes late. They were very nice."
- Josephine S.

"They get the carpets really clean. We've used them 6 to 7 years." - Philip Q.

"Their response, on time" - Jenny S.

"They were here when they said they'd be."
- Jeremiah G.

"They did a good job." - Robin M.

"They did a good job on the carpets."
- Steve G.

"I use them often, and there are no problems." - Alan F.

"They did a thorough job." - Steve R.

"The carpets were very clean." - Karen S.

"They were pretty efficient, in and out fairly quick, and did a good job." - Lauren S.

"Quick response" - Mrs. G.

"They were on time and did a good job."
- Daniel B.

"They did what they said they would do."
- Charles T.

"I like the professional work they did."
- Maxine P.

"They are quick and knowledgeable."
- Francie D.

"Punctual" - Barbara U.

"They did a good job." - Ken J.

"They were wonderful, and we even gave them a tip." - David C.

"They were efficient." - Dina H.

"They were very nice." - Lyn F.

"Bobbie and Dennis were very friendly, helpful, and hard working." - Norm B.

"They showed up on time, did a good job, and they were thorough." - Lauren C.

"They are nice and polite." - Rene P.

"I liked the appearance of the work. I wasn't here so I didn't watch them, but I looked at it when I got home." - Julie T.

"They were quick." - Marla N.

"They were polite, seemed to understand the problems, and extended themselves a bit."
- Liz S.

"They came when they said they would, and they did what they said they would do." - Hellen N.

"They were fast, and it was fine but there were still spots left." - Robin M.

"I liked the price." - Kathleen C.

"Actually they were very pleasant and did a good job." - Charlene M.

"The men were very nice." - Anne K.

"They can answer my questions." - Paul G.

"They were prompt and fast." - Dolores S.

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