What did you like best about Mill Valley Health Club & Spa?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/15/2007 and 12/10/08. Customer last names have been initialized for privacy. 

"They have great instructors for Pilates. I like the regular equipment and the personal trainers. It's also clean and friendly. It is just a pleasure to be there. It's not too crowded." —Diana C.

"It is the Pilates right now that I am involved with." —Geri L.

"They're right there if you need any help with the equipment. They're just very friendly, helpful, and they know what they're doing." —Jean R.

"I like everything." —Jill L.

"I like the personal trainers, Ozzadine is great. I like the equipment, the personnel, and the personable people at the desk. The owners, Michael and Joan, are great." —Joe R.

"The friendliness of the staff" —John D.

"I mainly like the spinning class." —Louise O.

"I like the way it is run, as they are very, very good at what they do. They are probably the best-run place in terms of taking care of their customers that I have been to in my entire life. The locker room is very clean. They never complain about using too many towels and the employees are very helpful and friendly." —Will M.

"The people are personable and the gym isn't too crowded." —Angela G.

"They have good equipment and the people are nice." —Katie F.

"The convenience, and they meet my needs." —Kurt L.

"It is a full facility." —Mary F.

"I like that you can just go there and you know what to do. They offer good classes. There is always someone there to help you if you need guidance. It is also clean." —Sarah W.

"The fact that it is not too big and very personable" —Ammi M.

"Their steady, continued service to members and the cleanliness of the bathrooms, they have good people working there." —Dimitri C.

"I've been with them for eight years." —Doug P.

"I really appreciated working with Jon. It was a different kind of workout. It was not the average kind of machines. The club itself has a pleasant atmosphere." —Evi K.

"It is close." —Jerry S.

"I like the Pilates facility. That is the reason why I am a member there. I have been a customer of theirs since 1995. I am one of the oldest members in that club." —Lisa L.

"I like that it is small and very clean. The people there are very nice." —Marilyn R.

"The trainers are very good at working with me." —Catherine L.

"The convenience, they fit a lot of equipment in a small space. We like the steam room." —Suzanne T.

"Their friendliness" —Helene G.

"The friendliness" —Irene C.

"I think the trainers are excellent." —Simone B.

"I like everything about them including the staff and the facility." —Lynda B.

"The place is clean, and the people that work there are nice." —Max A.

"The people are nice, and it's a great place. The guys donít try to hit on you. It's a really respectful place." —Rebecca L.

"I like everything. The equipment and instructors are good. The hours and programs are good also." —John S.

"The place is clean." —Jose M.

"It is a small enough club to where the people are friendly. The employees are very friendly and very helpful all of the time. They give 100%. I love it." —Nancy W.

"It's a great facility and well maintained. The equipment is good with a lot of variety. I think it's just a top-notch place." —Jane H.

"The location" —Marjory F.

"It's clean and relaxing." —Joleen M.

"I like the size and the people." —Patti P.

"They are very responsive and up-to-date. When you walk in the door, they immediately greet you, and they seem pleasant whenever there is anything to say. I love the Yoga teacher, Daniel, he is really excellent." —Meredith M.

"I used them once, and they were great." —Lorrie N.

"I like the staff members." —Benny C.

"I think the staff is great. It is also nice and clean when I go." —Janette Y.

"I like the hours they have and the people that work there. I like that they offer different classes." —Betsy H.

"I like the size of the club." —Sue V.

"I'm satisfied, because Pilates is all I do." —Marguerite B.

"I like that it's a small club. The equipment is great. I hope they keep up the good work." —Helga C.

"I like the friendly staff members." —Tara C.

"I think the staff is supportive when you want them to be, and they give you your space when you need it." —Barbara R.

"It's convenient to where I live. The people are easy going and very friendly. It is never that crowded." —Mary P.

"I like the trainers a lot. It is very organized, and there is always equipment available. I like the teachers too." —Catherine L.

"The personal attention, because I am in a small group class, and it is very helpful to me." —Margaret P.

"The entire staff, facility, and equipment are great. I have very good trainers who are nice and friendly. The facilities are clean." —Sally B.

"It's small, clean, and never crowded." —Brooke T.

"Their friendliness" —Jeanene S.

"I like the relaxed atmosphere, and it's not crowded." —Sandra S.

"I think they have good teachers." —Coco H.

"Cleanliness, friendliness, and I like the personal trainers." —Dianne B.

"I like the variety and times of the classes that are offered." —Nancy F.

"I like the Pilate classes they have and the instructor. My instructor is who keeps me there." —Angela C.

"They were organized and low key." —James K.

"The trainers are very personable. They keep up with their equipment, and the fact that they have Pilate classes is great." —Jane W.

"I like the Pilate studio." —Marcella S.

"They are very convenient as far as location and time." —Teresa L.

"They are convenient, and the people are very nice." —Kurt L.

"I like that itís a small club with a lot of class choices. I think they are doing a good job." —Iris S.

"I like that they are convenient. They have good choices in classes. The people there are very friendly, and it has a very nice atmosphere." —Lisa C.

"I like the equipment they have, and it's bright and cheery." —Bonnie S.

"I like the location, because it is near my home." —Vinceinne A.

"I like the people. The equipment is great, and the place is always clean." —Pat P.

"The people are friendly." —Karen W.

"I like Johanna." —Jillian R.

"I go to the Yoga class, and that is what keeps me going back." —Eileen W.

"They are friendly, helpful, and seem to take a personal interest in individual members." —Tom S.

"I like that it is small. When there is an issue, they listen and try to resolve it right away. They also have very good instructors." —Diane M.

"Convenience and consistency" —Don J.

"It's small." —Craig F.

"I liked how clean it was, and that it was not over-crowded. I also liked that the average population was over the age of fifty." —Christina F.

"I like the Pilate studio." —Alice B.

"They were really friendly, and it was convenient for me, because they were right by where I used to live." —Mark D.

"I like their trainers." —Nancy H.

"I like the Yoga instructor, Robert." —Patricia P.

"I think the staff is great." —Robert S.

"Convenience" —David M.

"The people were really nice. It's very "Mill Valley"." —John F.

"Their hours" —Mark D.

"They are kind of low key and have a nice variety of services." —Gini G.

"Their Pilates" —Jane C.

"The location is convenient for me, and they are good about opening on time." —Maleea M.

"It was clean." —Marjorie R.

"They are friendly, professional, and they have a variety of classes." —Ed C.

"The Yoga and Pilates" —Mary C.
"Location, because it is near me." —Jean M.

"The trainers, they are good." —Scott S.

"I think the members are what keeps me going back. I think Cheryl does her best to keep the members coming back. I appreciate her." —Jane C.

"I like that itís a smaller club. It's less crowed there." —Fritz H.

"I like the variety of classes they have, especially the early mini-classes." —Karen P.

"I like their Spin and Pilates classes. I also like the staff." —Linda W.

"I like that they are convenient. It's just a nice gym to go to." —Sandy S.

"The people that work there are very friendly." —Bob F.

"It is a friendly place. It's small and easy to get around." —Tom P.

"I like that it is small club." —Victoria H.

"I like that you can use the Pilate equipment on your own and the variety of classes." —Katy B.

"I like the variety of classes." —Melinda B.

"I am a current member. I like the availability of all of the classes." —Betsey N.

"I like the atmosphere, theyíre very welcoming." —Penelope P.

"They have good programs. I especially like my trainer Carrie. She's great!" —Christine M.

"I really like the Pilate classes the best." —Linda L.

"The main reason why I go there are the trainers, they are great." —Felix K.

"I like the convenience." —Susan C.

"I like the Pilate class." —Maureen D.

"I like the combination of the group." —Marilla P.

"I like the atmosphere. They provide an adult atmosphere, and they have modern equipment." —Rick S.

"I like the convenient location and the Spin classes." —Elizabeth S.

"Convenience and price" —Mary A.

"I like the facility." —Sheilagh R.

"I really like the classes." —Bridget M.

"I like their classes because they have a variety." —Teresa S.

"I like Carrie, their instructor on Tuesday and Thursday mornings." —Antonetta D.

"I think the size, location, and the friendliness of the people are good." —Kathleen M.

"I like the size. They are small and personable." —Jim K.

"I like the person who enrolled me. She gave me personal attention." —Sarah H.

"Convenience and location" —George G.

"The equipment" —Sydney R.

"I like the Pilate program and some of the variety that they have. Their location is good too." —Annie U.

"It's convenient to where I live." —Erin M.

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