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Mike
Testa Plumbing, Inc.
(415)
479-0110
Serving Marin County and Surrounding Communities
mptplumb@earthlink.net
Mike Testa, Owner
SERVICES
New Systems
Plumbing
Repair
Upgrade
HOURS
Mon Fri: 7am 4pm
GUARANTEES
90-Day to 1-Year Labor
1-Year Parts
EMPLOYEES
12
Workers
Comp Ins.
Liability Insurance
State Lic. No. 519618
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 341 random customer surveys made since April 2002 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We
declare that Mike Testa Plumbing has passed all of the rating steps and
has earned the Diamond Certified award, Certificate No. 048.
Back
to list
Survey
Comments |
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Mike Testa Plumbing,
San Rafael
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Mike Testa might just be the best plumber in Marin. He was voted just
that in 1999 by The Pacific Sun and has been working hard to maintain
that reputation. When he established Mike Testa Plumbing in 1989 the business
had virtually no clientele. Within a few years, he had turned the company
into a booming operation and garnered a reputation for excellent work
and outstanding service. And, of course the coveted "Best Plumber
in Marin" title.
Mike Testa Plumbing does a little bit of everything. They install plumbing
systems for new construction as well as for remodels or additions. They
can upgrade existing service or simply provide repairs when needed. The
company serves all of Marin County and can handle new construction within
a 50-mile radius of their San Rafael headquarters. Most parts come with
a 1-year guarantee. Labor is guaranteed for 90 days to 1 year, depending
on the nature of the job. Whatever the project, Mike Testa Plumbing will
never leave you high and dry or low and leaky! They stand behind their
work and will always return if there is any problem with any work they've
done.
COMPANY PHILOSOPHY
"There are plenty of reputable plumbers out there, and, like Mike Testa
Plumbing, many of them do excellent work. But our reputation and quality
rating weren't acquired solely from the ability to perform the mechanics
of the job. Our goodwill and success is equally due to our personal relationship
with our customers. All of our employees are knowledgeable, courteous,
and make it their primary goal to be fair and honest in fulfilling your
needs. We want you to be satisfied and we want you to come back to us!
"
EXCERPTED
SURVEY RESPONSES
"They were on time, they did the job right and they were pleasant."
Erica K.
"He's
the only one I call. He responds and takes care of the matter immediately."
Susan F.
See
Survey Comments
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