Auto Repair
Marin County
Marin Sports & Imports, Inc.
(415) 453-1262
(415) 453-3007 (Fax)
123 Jordan Street
San Rafael, CA 94901
www.msiautomotive.com
msiauto@aol.com
Curtis Cronin, Owner
SERVICES
Brakes
Smog Certification
Maintenance
Repair
Domestic
Foreign
HOURS
Mon – Fri: 7:30am – 5:30pm
CREDIT CARDS
American Express
Visa
MasterCard
Discover
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 192161
CUSTOMER
LOYALTY
Based
on 250 random customer surveys made since March 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Marin Sports & Imports, Inc. has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 376.
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Marin Sports & Imports, Inc. began as a British car dealership back in the 1960s. The automotive repair portion of the business was separated from the dealership in 1968. The current owner took over in 1994 and has been operating out of the Jordan Street location since then. Marin Sports & Imports specializes in automotive maintenance and repair, major engine and transmission repair, air conditioning service, brakes and smog certifications. They work on Japanese and Asian vehicles, as well as all American and most European makes (BMW, Mercedes-Benz, Jaguar). Most Marin Sports & Imports technicians are ASE certified and all have specific training on the vehicles and systems they service. They also have a certified Smog Technician on staff. While waiting for your car, you’ll appreciate their clean shop, office and waiting room.
COMPANY
PHILOSOPHY
"Nobody likes surprises. That’s why we do our best to stay within the confines of every estimate we give. If we can’t, we will always contact the customer to get their approval before beginning the work. We take pride in keeping our shop, office and waiting room clean, and take equal pride in all of our work. You can count on us to do the job correctly the first time. If there’s ever a problem with anything we’ve worked on, we’re happy to resolve the issue to your satisfaction.”
EXCERPTED
SURVEY RESPONSES “They’re the only guys I go to. They explain what’s going on, they seem very knowledgeable and they give you straight answers.”—Joe S.
“Everything was stellar. They were organized, efficient and on time. I would definitely go back.” —Cammie A.
