Auto Stereo

Marin County

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What did you like best about Marin Auto Stereo & Alarm?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/18/2003 and 4/23/2008. Customer last names have been initialized for privacy.

"They did what they said they were going to do." -Peter L.

"They do a good job. They stand behind their word." -Rick C.

"I liked the personal attention they showed me. They had everything ready for me when I arrived. They did a great job." -Andy C.

"The young salesman there is very knowledgeable and nice to work with." -Curtis C.

"My experience with them was great. They were polite. They had a high degree of technical proficiency. They were the nicest bunch of guys I have ever met. They were very smart too." -Richard S.

"The service there was great. They are very professional." -Amador D.

"They had me in and out." -Skip S.

"They are knowledgeable. They have a quick service and a quick turnaround time." -Bob N.

"They answered my questions. They took care of my car right away. They did extra things for me. They were willing to go the extra mile. I was taken care of really well when I was there. They were both helpful and kind." -Cassandra L.

"They didn't charge me for certain services. Overall, everything went great." -Gordon W.

"The quality of their sound system is very good. They know which units to pick as well." -Larry S.

"Their customer service was good. I liked the fact that they did custom installations. They were also very knowledgeable about their products. They went above my expectations." -Sajeel D.

"Henry was a really nice guy. He had everything ready on time. Tom was also a nice guy." -Tony L.

"They were very professional. They seemed like they knew what they were doing." -Gena S.

"They were cordial and accurate. They gave me a discount because it was the floor model. I liked that they didn't oversell." -Dan C.

"I talked to them prior to the installation. They seemed to know what they were doing." -Antonio D.

"They were knowledgeable." -Robert C.

"Their customer service was good." -John D.

"They were fine. I enjoyed doing business with them. I am going back to get a stereo for my boat. They have been around for a long time. I like that." -David M.

"They are knowledgeable. They know exactly what needs to be done." -Malcolm D.

"They were friendly and nice." -Wayne G.

"They were friendly." -Tom F.

"Their customer service was good. They were nice and attentive to my needs." -Casey C.

"They're very nice. They really try to help you." -Jason M.

"They hooked up the wires and fixed the problem." -Adam C.

"They were accommodating and quick, the overall experience was good." -Jeff S.

"The customer service was good and they were very professional." -Peter L.

"Everything was good; they were fast and did a good job." -April K.

"They listened to what I wanted to have done and answered all my questions and gave us good suggestions." -Dave

"I got a radio over a year ago and had no problems, that's about all I can say." -Doug N.

"They were efficient, prompt and did a good job." -Mike L.

"I like the fact that they were very helpful." -Aisha G.

"Everything" -John R.

"I liked the service and the people, it was a good experience" -Julian F.

"Their attitude was great." -Eric C.

"I like that they installed my stereo very quickly, in one hour." -Mike P.

"They do good follow up and they have good technical knowledge.” -Ed K.

"They were very friendly and helped figure out what I needed." -Tara S.

"They sent me the phone right away and took care of business." -Teresa S.

"They were extremely knowledgeable and did not sell me more than I needed for my vehicles." -Bob G.

"They are really nice and fixed the amp that Best Buy almost blew up." -Alex P.

"I had a small unique problem and they took it very seriously and fixed it for me." -Justin T.

"They seem to offer high end service and products." -Kevin M.

"They know what they are doing." -John L.

"Their good technical knowledge" -Kyle K.

"They seemed very flexible and worked things out." -Alice Y.

"I liked the general service and the staff is pretty accommodating." -Mark K.

"They were nice enough to install equipment that was purchased at another store.” -Bill C.

"They provided individual attention and did the job correctly the first time." -Erik J.

"Professionalism and quality of products." -Louise

"The fellow I did business with." -Mike K.

"Service" -Sina S.

"They sold it to me and put it my car in one day." -Teresa D.

"I've been dealing with them for 20 years and there is a comfort zone there." -Walter C.

"They had what I wanted." -William J.

"I use them all the time, prices are good, they get things done, never had a problem."
-William S.

"Knowledge, good price and experience."
-Ben L.

"They weren't pushy." -Brian W.

"Personal service, attention given to me in the showroom and the installer." -Denis O.

"The guy I worked with was knowledgeable and helped me get what I wanted." -Susan W.

"Helpful and informative." -Greg J.

"I felt like they did me a favor, they fixed the TV in my van and it wasn't their installation. They took care of it right on the spot." -Laura D.

"Efficient" -Matt M.

"Responsive, answered my questions."
-Martin W.

"They had a broad line of products and knowledgeable about all of them." -Robert E.

"The took my car in fixed the problem and got it done." -Robert K.

"Honest and know what they're doing, prices good." -Jim U.

"Great service and they know their products." -John D.

"Friendly and always help me." -Gail C.

"Mark and Tom take care of me." -Jay B.

"Knowledgeable and got me in as quick as they could." -Marc F.

"Products, knowledge of the person who helped me, installation was good and clean." -Jeff Z.

"Prices good, I prefer to go there then anyplace else, accommodating, quality."
-Jerry T.

"They did the work and I've never had a problem since then." -Johnathan F.

"Customer service" -Dan L.

"Convenience" -Jason S.

"Their professionalism and the quality of the work." -Matt B.

"Quick, upfront and good." -Mike S.

"Customer service." -Adrien V.

"Location" -Cartin L.

"They spoke to me, we actually had a conversation." -Gail F.

"We love the radio and the service was very good." -Rob H.

"Quick, efficient and reasonably priced." -William G.

"People are attentive, good service, did the install on time." -John M.

"They were easy and polite." -Aileen C.

"Everything is right there." -Amy V.

"Everything I've ever needed they've been able to get for me and they take good care of me." -Bob F.

"Very knowledgeable, I've been dealing with them for years." -Chris S.

"I like the set up, they did a great job on my installation." -Linda M.

"They knew what they were doing and they did it quickly." -Travis R.

"Good selection" -Tedd R.

"Easy to get along with." -Pete B.

"Interaction between me and the sales people." -Robert P.

"I've been going there for years, quality of products is really good." -David N.

"They knew their stuff, installation was good, prompt." -Mike W.

"Individual service" -Rodger R.

"Friendly, worked hard to meet my deadline." -Victoria F.

"The guys were great and bent over backwards to make things work for me." -Silvia G.

"Knowledge and customer contact." -Susan B.

"Seemed like a nice layout, knowledgeable and good products." -Paul S.

"Prompt, professional and courteous." -Phil P.

"The experience with the phone was outstanding, I got excellent help and great assistance." -Gabriele M.

"Efficient, got to the problem right away and solved it." -Joseph Z.

"Customer service, they are very personable." -Brad C.

"Attention was really good, took very good care of me, explained things very well." -David P.

"They had what I wanted." -Rod J.

"Their knowledge of the problem." -John R.

"Quality of products." -Josh S.

"I've been a customer for 12 years, the service went down hill for awhile, but now it's better again, I like that they'll pull out my system for free if I sell my car." -Monique R.

"The sales person." -Kevin S.

"The stock" -Dougalas

"Did what they said they were going to do." -Dan B.

"Selection is good and they had the system I wanted in stock." -Todd A.

"Good turn around and well organized." -Jay N.

"Close and they get things done quickly." -Wayne K.

"They had what I wanted, worked with me to get me where I needed to go while it was being installed." -Sandra M.

"They did the job properly and in a timely manner." -Jamie M.

"Pretty nice, listened to me and got what I needed." -Katy K.

"They're friendly, and once they fixed something for me and they didn't even charge me, which is why I went back when I needed a $200 antenna repair." -Ed F.

"Everything that I got." -Freddy S.

"Good quality, friendly and welcoming, work shows that they know what they are doing." -Todd M.

"Guys at the counter are really committed to helping you." -Roy G.

"Location" -Juliet M.

"Seemed pretty knowledgeable and met my needs." -Hooly L.

"Tom Gould is very knowledgeable." -Burke B.

"They had the part I needed." -Greg C.

"Good selection" -Sergio I.

"They were good." -Carlos L.

"Personal service" -David M.

"I just took my phone there to send in for repair, but if I needed a car stereo or alarm, I would go there." -Jose B.

"We met the owner and everything sounded great, I got good service at the start."
-Linda G.

"Service quick in and out." -Evan E.

"I felt I got a good buy, I like the radio I bought." -James H.

"Quick in and out." -Richard S.

"Worked with me and what I wanted, good guys." -Scott N.

"Knowledge" -Ray S.

"They've been helpful." -Sara M.

"Knowledgeable about their products." -Joseph B.

"They did what I asked them to do." -Bob T.

"Able to do the work I needed." -Nola H.

"People are very helpful." -Jordan S.

"Work was good." -Pete A.

"Quality" -Michelle

"The store was fine, I wasn't swayed one way or the other." -Mark P.

"They spoke like they knew what they were doing." -Edi A.

"Selection" -Greg P.

"Price was pretty good." -Todd R.

"They had a good selection and the installation was great." -Ty

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