Video & Multi-Media Services

Marin County

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What did you like best about Ludlow Media Services?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/18/2003 and 4/26/2008. Customer last names have been initialized for privacy.

"Their personal service" -Andy K.

"Good customer service, and it was easy. The main fellow I dealt with was affable. They were easy to deal with." -Beth R.

"They delivery was on time. They were easy to work with." -Birgit O.

"They are a small operation and they get things done." -Bruce P.

"I thought they were very personable and professional. I enjoyed editing with them. They were very service orientated. I think I had a smaller job than they were used to, but they were very accommodating. I appreciated that." -Cynthia S.

"They are professionals. They keep to their promise. They have a consultative approach. They try to help you get the results you want. They are pleasant and responsive. I was happy with them." -Dan G.

"They're good people." -Debra A.

"Friendly and professional service, they don't forget a face. They are usually good about not overcharging me." -Jason G.

"They are friendly and courteous. They care about your production." -June M.

"They are very professional. They work closely with the clients." -Mimi K.

"Knowledge, atmosphere, equipment, and ease of use" -Paul G.

"They accommodate me." -Robert M.

"I thought they were very professional and they did a good job. I can't ask for more than that." -Steve S.

"The quality of their work, I enjoyed the experience." -Susan S.

"They are high quality, professional, responsive, easy to work with, and creative." -Victor Y.

"I've used them for six years now. They're very good with customer service and reliability. They're good people to deal with. Their rates are good." -Haydn R.

"They responded very quickly to a last minute request." -Holly M.

"They were prompt." -James A.

"The people" -Judy F.

"The personal touch of Alex, their openness, and the practice of listening, they had a good understanding of what we asked them to do." -Matthias K.

"They are local and nice to talk to." -Norm H.

"I liked getting the video of memories with my children and family. I was satisfied with the discount when time was of the essence." -BJ M.

"They were pretty easy to work with." -Christie C.

"They're local and convenient." -Terry S.

"The owner" -Diana B.

"They're convenient" -A.C.T.C.

"Personality was great, helpfulness." -Amy M.

"Very personable" -B.J. M.

"Timely at getting my questions answered." -Laura A.

"Flexibility" -Don S.

"Happy with the end result, also happy with the lack of complexity, easy to work with." -Joe E.

"Close by, helpful and I won't use anyone else." -Fred G.

"Personal attention" -Fred

"Their speed and efficiency." -H.C.

"They did what they said, the price was right, quality of the tapes is fine." -Jane A.

"Guys were personable and did a good job." -Joe C.

"Very efficient" -John C.

"Pricing, plus availability." -Bill F.

"Nice people, everyone is really great, we do dubbing with them and they work on our machines, they are pleasant to work with." -Fran A.

"It's easy, it worked." -Lori R.

"Nothing" -Magnetic I.

"I plan on using him again, he is really good, editing is superb." -Mary L.

"The quality of their product, the timeframe was excellent." -Mike Z.

"We're using them now, small operation." -Mary

"Nice folks to work with, pleasant and do their job, that's what counts." -Tom W.

"Friendly and do a good job." -Vicky M.

"Quick turn around time." -Louise T.

"They did what they said, reasonable." -Kara A.

"Personal service" -Julie

"I love their personnel, great about sharing information, they're honest about how much a project is going to cost, they are very flexible." -Darla H.

"Ability to produce what I needed in a short amount of time." -Nancy S.

"They're there and they do what I need, they're convenient." -E.C.

"They are warm and fuzzy friendly, very supportive." -George L.

"Accommodating if I come in on short notice, they are always happy to work with to get the job done as quickly possible, the way they are customer service oriented." -Cicely H.

"They pick up the order and it was done correctly." -Hawaii A.

"I think technically they are very good, very willing to do whatever it takes, reasonably priced." -Hugh C.

"Convenient, prices are good, staff is pleasant." -Jeffery J.

"They gave me personal attention, they followed up on minor glitches, when I had to call personally, Rhys gave personal touch customer service, didn't act like they were doing me a favor." -Jerome J.

"They did what we expected in the amount of time we expected it, we got what we signed on for." -Juryscope

"I thought they were very professional, very smart the way they handled a difficult job I had, they stuck with it till they got it just right, extremely nice people." -Laura H.

"They did a good job and they were pleasant and they did it in a timely manner." -Lauren A.

"They were quick and they did what I needed them to do." -Laurenn B.

"Fast and cooperative, did everything they could to get my media dubs." -Melanie M.

"Do professional job, and they are great guys, easy to get along with." -Steve E.

"They were extremely helpful when we had a rush project, no question asked, they were right there." -Pasha G.

"Prompt, thorough, charge fairly." -Rick W.

"In the past, we've used them at the last minute and they've really helped us out." -Sato

"Friendly, personal service" -Joseph J.

"They are very quick." -Tabra I.

"I like their relaxed manner and their professionalism at the same time." -Terry J.

"They are very professional, if they can't do it, they don't waste your time." -Thomas B.

"They know how to get the job done, they understand what we're looking for, professional." -Paul R.

"Promptness" -C.S.A.

"They understand the urgency of things when I need them fast." -D.C.

"They are very responsive, friendly, they give me choices always to make sure that I'm doing the right and spending the money the right way." -Denise T.

"Quality of the product, which was my primary concern, nice folks." -Mike F.

"Convenient location, they've been on time, have done our work well." -Karen H.

"They were able to give us what we needed in a timely manner, always a rush." -Betty G.

"Close by, reliable, easy to work with." -Jack S.

"Quick to the point, nice energy, really nice man." -Janine P.

"Convenience" -Katrina C.

"I can't say, located near us, quick turn around." -Center L.

"Very friendly, rates are very reasonable, quick and efficient, good company." -Mathhew K.

"Good customer service." -Tammy G.

"Personal service, informative." -Dan F.

"Quick, did a good job." -Dan L.

"Told me what I needed, got things done on time." -Dori C.

"Marin based" -Frank B.

"Reliable" -Miwa Y.

"No complaints, really happy with them." -Thomas L.

"They're convenient to me, easy to drop off tapes and pick up dubs, seem responsive." -Chuck J.

"Quick response and price is right." -Kristen L.

"I like Rhys, the guy is a good guy, I enjoyed working with him." -Rick T.

"Local, friendly" -Roger W.

"They got the job done." -Joel K.

"Friendly, on time, knowledgeable." -Tom E.

"Close by" -Marian H.

"Timing, done quickly." -C.P.

"They have good rates, friendly, personable, good communication, provide good services." -Christina T.

"Got the job done." -Trent A.

"Able to get quick turn around." -John H.

"Ability to accommodate, quality, follow through." -Kathy P.

"Really close by." -Marybeth H.

"They worked well with me, accommodating to my needs." -Mimi K.

"Quality of equipment, good end product." -Paul G.

"They service us immediately." -James M.

"They are local, they're efficient, they're fast in turnaround, prices are reasonable, this is only about their dubbing services." -Nancy S.

"Availability" -Richard J.

"Hometown boys" -Tim M.

"Local, ease of getting the equipment."
-Laura M.

"Prompt" -Isaac C.

"They are the only ones I know that are within a couple of miles of me." -Marcelo H.

"Convenience" -Michael V.

"Convenient and nice." -Lou

"Punctual, professional" -Tom L.

"They are local, they were accommodating, tried to work to satisfy my needs, they tried to work with me to meet my deadline." -Gayle Y.

"They did what I asked them to do." -Tracy G.

"I have a history of working with them, I think that probably the individual capabilities of the people is great." -Steve D.

"They got the order right." -Linda M.

"Their service itself was adequate, the pricing." -Susanne B.

"The quality of their product." -Kristina W.

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