|
Leonardi
Automotive, Inc.
(415) 897-1503
7426 Redwood Blvd, Unit B
Novato, CA 94947
www.leonardiauto.com
leonardiautomotive
@yahoo.com
Tony Leonardi, Owner
SERVICES
Complete Asian Import & Domestic
Auto & Truck Service & Repair
AC Engine Work
Maintenance & Oil Changes
Transmissions
HOURS
Mon - Fri: 8am - 5pm
CREDIT
CARDS
Amex
Discover
MasterCard
Visa
GUARANTEES
3 Years or 30K Miles on Parts & Labor
CERTIFICATION/TRAINING
ASE Certified
AAA Approved Auto Repair Shop
Workers Comp Ins.
Liability Insurance
State Lic. No. AM175794
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 283 random customer surveys made since Feb. 2003 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We
declare that Leonardi Automotive, Inc. has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 219.
Back
to list
Survey
Comments
|
|

Tony
Leonardi, Owner |
Tony
Leonardi has worked in the automotive repair industry since the age of
14. He opened Leonardi Automotive in 1993 with an emphasis on professionalism
and quality. He has extensive technical training as well as years of on-the-job
experience in automotive diagnosis and repair.
Leonardi
Automotive provides service and repair of Asian imports and domestic automobiles
and trucks, including vintage Fords such as Cobras. Services include everything
from simple oil changes and routine maintenance to engine work, transmissions
and air conditioning work. Early-bird drop-off and late-night pickup,
towing services and local shuttle service are all available for your convenience.
COMPANY
PHILOSOPHY
"My personal goal is to make sure that every customer is satisfied. Before
any vehicle leaves our shop, it goes through quality inspection for mechanical
soundness. And of course, it has to be clean and look great as well. We
make follow-up phone calls to the customer after every visit, and if there's
ever a problem, we will work to resolve it quickly. We constantly survey
our customer base to ensure that we're meeting their needs and to solicit
suggestions for improvement of our services."
EXCERPTED
SURVEY RESPONSES
"They do good work." Mr. & Mrs. S.
"I just loved them. They were all so courteous and helped me so much."
M. R.
"They give me good advice and take good care of my car."
M. H.
"I
like him. I take all my vehicles there."
M. S.
They are very honest. They will tell you directly what is needed
right now and what work could actually wait. I like that.
Mr. R.
See
Survey Comments |
|
|