Home Theaters & Automation

Marin County

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What is the best thing about High Definition Home, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/4/2004 and 1/19/2007. Customer last names have been initialized for privacy. 

"The knowledge and willingness to suggest different equipment, what the customer wanted, and the follow up was very good"
- Gene C.

"Great service and great follow up if they had any problems, they followed up, complete customer service, they really pushed hard, they don't abandon you when the deal is done" - Mike D.

"They took the time to answer all the questions and they always were able to meet our needs" - Greg F.

"Prompt, courteous service, excellent product, did what they promised, on time" - Mike H.

"Everything about them is good, very pleasant to work with, made life easy for the customer" - Larry K.

"Easy to work with, very accommodating"
- Mea K.

"Professional; everything was clean and in order; the work was phenomenal" - Rob L.

"They were very professional, they didn't cut corners, they were very intelligent, and everything worked just the way they said it would, if not better" - Allen L.

"I like Ray" - Trish M.

"I loved the salesperson, Ray, he was a 15, and they were very efficient. They were really perfect" - Susan N.

"I thought they were very personable, have a nice product" - Frank N.

"Dedication to my satisfaction" - Kevin N.

"The guys are so cool. There was only one grouchy guy and when we told them we didn't like him they never sent him back again. Ray, Foster and Foster's partner were excellent. They were always there for us, great customer service" - Sue R.

"Prompt, courteous, clean job" - Dave S.

"They know what they're doing; they're always on call, very reliable" - John T.

"They were very knowledgeable and intelligent and they offered alternative solutions"
- Doug C.

"They did what they said, on time" - Tom D.

"The people" - Russ J.

"They're very thorough and they were on time" - Kevin M.

"Their knowledge and flexibility in putting something together for you in a customized fashion" - Rich O.

"Responsiveness, quick to respond" - Gary S.

"Friendliness, customer service" - David S.

"Their knowledge" - Jack C.

"They're good people, good to work with"
- Roy G.

"They are very thorough, they follow up, they have been great if they had a problem, they showed up to take care of issues, as quickly as possible, good service" - David L.

"Personnel, knowledgeable and responsible"
- Al L.

"Knowledgeable; they try to meet your expectations" - Terry S.

"They were easy to work with" - Ramsey M.

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