Home Theaters & Automation

Marin County

High Definition Home, Inc.

(415) 499-1400

4326 Redwood Hwy.,
Suite 200
San Rafael, CA 94903

Serving Marin and
Sonoma Counties

www.highdefinition
home.com
info@highdefinition
home.com
Ray Figone,
Ty Carstarphen, Owners

SERVICES
Audio/Video
Control Systems
Data/Telephone
Home Theater

HOURS
Mon – Fri: 8:30am – 5pm
By Appointment Only

BRANDS
Crestron
Furman
Hitachi
Speaker
Triad
Denon
Genelec
Runco
Craft
Vantage
Elan
Krell
Sonance
Theta

Workers Comp Ins.
Liability Insurance
State Lic. No. 814767
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 66 random customer surveys made since March 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that High Definition Home, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 383.

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Survey Comments

High Definition Home sells, designs and installs integrated custom home theater and automation systems throughout the Bay Area. In addition to advanced audio and video equipment, they also integrate security, telephone, climate control and data equipment into a user-friendly interface.

High Definition Home offers the finest equipment available for any size budget from industry-leading manufacturers such as Genelec, Crestron, Runco, Lexicon, Sonos Apple and Vantage. A complete list of product lines and services can be found on their website.

The staff of High Definition Home has many years combined experience in audio and video engineering and programming. They have earned many certifications and attend ongoing training courses pertaining specifically to the home automation industry. While their main client base lies within Marin and Sonoma Counties, they're available for work outside of those areas.

COMPANY PHILOSOPHY
"High Definition Home prides itself in offering the best after-sale service the customer will ever experience. When we install a system in your home, we take the time to ensure the job is done right. From initial design to final testing, we take great care to make sure the equipment works as it should and meets the clients' needs. We'll be there for you long after the installation has been completed. Although technology changes frequently, our dedication to our clients remains steadfast!"

EXCERPTED SURVEY RESPONSES
"They had great service and great follow up. If there was a problem, they fixed it—complete customer service!" —Mike D.

"They were prompt and courteous and have an excellent product. They did what they promised and on time."—Mike H.

"Everything about them was good. They were very pleasant to work with and made life easy for me." —Larry K.

See Survey Comments

 

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