What did you like best about CWC Financial ?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/22/2005 and 3/24/2008. Customer last names have been initialized for privacy.

"They were able to get us a great rate. They're great to deal with." -Erik H.

"They explained everything to us in great detail." -Maria F.

"The personal service they have provided me with over the years, they're always willing to go the extra steps for me." -Mario D.

"They got me a really good deal. I haven't lost my house." -Bradley S.

"They always kept me informed." -Robert W.

"They're customer friendly, competitive rate wise, and downright nice people to work with." -Robert D.

"They're experienced in their field. They get me the best mortgage rates possible. I am planning on using them again shortly. I have recommended them several times." -Chloe S.

"I think they do the right thing with loans. If all the other companies were like them, we wouldnít be in this crisis. I think Charlie is very professional." -Joseph M.

"They are professional, reliable, and honest. They have provided vital information to me." -Richard B.

"Professionalism, diligent, prompt, and they returned phone calls. They followed through." -David C.

"The personal service they provide me, Sam is great. He's reliable and easy to work with." -Paul S.

"They promptly return calls. They give me thorough answers to all my questions. They're very informative. They have really helped me understand everything." -Monique L.

"Excellent service and the ability to get my questions answered in a way I can understand" -Lisa L.

"They did what I asked them to do." -Kristin K.

"Chuck is wonderful. We have been dealing with him for over ten years. He has given us the best customer service. He returns calls quickly. He has been able to provide great rates." -Martin B.

"They were timely. Great follow through, great rates, and they were easy to work with. We felt they were very efficient." -Timothy H.

"The personal service they provide, they return phone calls quickly and they watch out for me. They were able to lock me into a lower rate." -Mary S.

"I think they are very personable and efficient." -Sophie K.

"My agent, Brooke, is very easy to work with. She answers all my questions." -Domininc G.

"They followed through." -Margaret P.

"I thought Charlie was a nice guy." -Steven H.

"The customer service" -Vincent M.

"They're experienced.” -Michael K.

"They made me comfortable, and they listened to my concerns." -Kathleen C.

"He was able to take care of all our financing needs." -Kevin K.

"They gave me a lot of information." -Frederick W.

"Their follow up and communication skills were excellent." -Gary P.

"We got very good service on our loan." -Michael Y.

"They were professional, responsive, and they had quick turnaround time." -Kim S.

"Speed, efficiency, and the product" -Ian C.

"They were easy to work with, and they responded to calls quickly." -Gary B.

"His was proficient." -Matthew B.

"They were prompt, and they gave me personalized attention." -Judith H.

"He came through." -Dwight S.

"He is upfront and straightforward." -Malamatenia M.

"I like that I can get a hold of people when I need to." -Scott B.

"I liked working with Charlie, and he was able to close the loan very fast." -Michael S.

"It worked." -James G.

"Charlie was great to work with, and he explained everything very well." -Heidi E.

"He got the job done quickly and efficiently." -Timothy H.

"I like Charlie." -James K.

"I liked the process and the promptness." -Paul B.

"Charlie is quick, intelligent, and professional.” -Lyn G.

"It was not overly complicated, and it didn't require a lot of time to satisfy the requirements." -Jack A.

"He was very competent. His experience came off in his personality, and I didn't feel any reservations about doing business with him." -Mark L.

"Their personal service" -Sarah D.

"I have confidence in Charlie. I trust him and his expertise. I trust his flow, his abilities, and his integrity as a person." -Wendy K.

"Charlie is accessible and convenient." -Shahriar A.

"They were great." -Robert R.

"They were easy to get in touch with, and they were always available when we needed them." -John D.

"Charlie" -Stephen D.

"Customer service" -Thomas W.

"The process was easy, and they were very prompt." -Peter L.

"They were very flexible." -Gerald M.

"They know what they are doing, and they have a lot of resources." -Richard W.

"Charles got involved and helped make it happen." -Tim N.

"He gets the job done." -John S.

"Personal service" -Gerry M.

"Charlie has a great personality. He made things work on a tough loan." -Peter H.

"He got the mortgage I wanted." -Ivar J.

"I liked Charlie's ability to get the job done way ahead of time." -Joseph M.

"All of the staff is really helpful. Charlie is very straightforward, he provides written quotes, and he responds quickly." -Deborah Z.

"They follow up on new rates constantly." -John A.

"I think I got a good rate." -Heather R.

"They were easy and fast." -Paul W.

"Everything went smoothly. They were honest, and I didn't have to call them for anything." -James S.

"He was very honest and efficient." -Andrew P.

"I like Charlie's friendly service." -Jeff N.

"They were very responsive, and they took care of business for us." -Gordon B.

"They were convenient and hassle free." -John G.

"I liked the personal service we got from the representative." -David A.

"They are local, and their prices are reasonable." -Ronald P.

"Dave Clark was very helpful." -Alan R.

"The follow through was good." -Barbara P.

"Accommodating" -Nicolas P.

"It was all done via e-mail." -Mark S.

"He was straightforward and simple." -Patricia T.

"They were friendly." -Toby G.

"They gave clear instructions." -Jerry Z.

"He was well mannered." -Joseph M.

"They are very professional, and they put out an electronic newsletter." -Nicholas L.

"It was pretty easy working with them." -Richard G.

"The people there are very knowledgeable." -Thomas K.

"Friendly" -James S.

"I felt very comfortable with Charlie." -Rebecca R.

"I liked dealing with Charlie." -Patrick W.

"He was informative about the different options." -Scott B.

"Charles seems competent." -Edward S.

"They were very creative with the loans." -Thomas M.

"I like his responsiveness and the ability to get things done." -Nicholas O.

"The reliability and availability" -Policarpo L.

"I got the rate I wanted." -Julie H.

"He fixed everything when it was starting to go wrong." -Deborah D.

"We got a good loan." -Jeffery B.

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